KIM SEITSHIRO

I’m an energetic vibrant human being. I strive to make success of all obstacles by overcoming them with great determination and passion. I am a team player, a go getter and confident too, I consider myself to be an asset to any organisation. I am great believer in learning something new every day and using the knowledge to better my productivity. I am confident and hard working and I make it my priority to exceed both my own and my employer’s expectations. My development in the past has been primarily based on my ability to motivate myself and take the initiative in my daily duties. I am well groomed and presentable.

My Skills are as follows; 

I support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance.

Strengths: Positive Attitude

Multi-Tasking 

Team Working 

Able to handle pressure 

Reliable, Honest

Punctuality

Etiquette

Out-Going & Organized

OBJECTIVE:

To play a role in your organization that will offer the potential for growth and opportunity that will broaden my knowledge. I can make a positive contribution to your company and will successfully develop and grow in the process.

Yours sincerely, 

Gerard Kim Seitshiro

Installation and upgrade Office 365 and Office 2016 for GPG departments.

SAP Configurations and installations.

Upgrade from Windows 7 to Windows 10

Walk customers through installing applications and computer peripherals 

Ask targeted questions to diagnose problems 

Guide users with simple, step-by-step instructions 

Test alternative pathways until you resolve an issue 

Customize desktop applications to meet user needs 

Direct unresolved issues to the next level of support personnel 

Follow up with clients to ensure their systems are functional 

Report customer feedback and potential product requests

INSTITUTION P C Training and Business College

QUALIFICATION CompTIA A+ (60% & 80% National)

Course IT Essentials & IT Technician – 19 March 2010

QUALIFICATION CompTIA N+ (90% International) 

Course Networking - 5 August 2010