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I’m an energetic vibrant human being. I strive to make success of all obstacles by overcoming them with great determination and passion. I am a team player, a go getter and confident too, I consider myself to be an asset to any organisation. I am great believer in learning something new every day and using the knowledge to better my productivity. I am confident and hard working and I make it my priority to exceed both my own and my employer’s expectations. My development in the past has been primarily based on my ability to motivate myself and take the initiative in my daily duties. I am well groomed and presentable.
My Skills are as follows;
I support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance.
Strengths: Positive Attitude
Able to handle pressure
Out-Going & Organized
To play a role in your organization that will offer the potential for growth and opportunity that will broaden my knowledge. I can make a positive contribution to your company and will successfully develop and grow in the process.
Gerard Kim Seitshiro
INSTITUTION P C Training and Business College
QUALIFICATION CompTIA A+ (60% & 80% National)
Course IT Essentials & IT Technician – 19 March 2010
QUALIFICATION CompTIA N+ (90% International)
Course Networking - 5 August 2010
Installation and upgrade Office 365 and Office 2016 for GPG departments.
SAP Configurations and installations.
Upgrade from Windows 7 to Windows 10
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests