Thabisa Shosha
Insurance
About Thabisa Shosha:
I am peoples person and will always try to uphold the company name.
Monitor Genii scorecard
Callbi training and assessed calls
Monitor quality of sales agents
Monitor the progress of the QA
Identify potential risks
Conduct coaching and refresher training
Monitor QA agents KPI
Experience
Quality coach
2016 till date
Affinity Health
Team Leader
Affinity Limited
2020 till 2024/01/04
Affinity Funeral
2015 till 2016
Education
2005 Matric
2012 Public management N4
Class of business long-term insurance short-term Personal lines
Short term insurance commercial lines
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