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Thabisa Shosha

Thabisa Shosha

Job discrimination

Insurance

Roodepoort, City of Johannesburg Metropolitan Municipality

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About Thabisa Shosha:

I am peoples person and will always try to uphold the company name. 

Monitor Genii scorecard

Callbi training and assessed calls 

Monitor quality of sales agents 

Monitor the progress of the QA

Identify potential risks 

Conduct coaching and refresher training 

Monitor QA agents KPI

Experience

Quality coach 

2016 till date 

Affinity Health 

Team Leader

Affinity Limited 

2020 till 2024/01/04

Affinity Funeral 

2015 till 2016 

 

Education

2005 Matric  

2012 Public management N4

Class of business long-term insurance short-term Personal lines

Short term insurance commercial lines 

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