Jolida Velthuysen

I am a highly experienced Debt Collection Specialist with over 25 years of in-depth industry expertise. Throughout my career, I have navigated the challenges of collecting outsourced books across diverse sectors, as well as overseeing the management of our organization's own debt collection portfolio. While my passion lies in the intricacies of financial collections, I find myself captivated by the multifaceted nature of medical-related debt recovery, where I first began my journey in this field. Each facet of debt collection presents its unique set of challenges, and I approach each one with enthusiasm, recognizing the special appeal it holds. A key aspect of my skill set lies in effectively managing collectors and implementing streamlined processes. I firmly believe in fostering an environment of trust, motivation, and rewarding collaboration within the team, as I understand that these elements are the foundation of successful working relationship, essential for achieving our collective goals. As a seasoned professional in the debt collection realm, I am dedicated to delivering exceptional results and driving the success of our endeavors. My commitment to excellence and comprehensive understanding of the industry makes me an asset in ensuring optimal outcomes for our clients and organization alike.

1. Management Trainee
2. Senior Client Services Management / Operational Manager
3. General manager
4. Specialized Collections manager
5. Portfolio manager

Time Management 2019
• Management and Leadership program 2018
• EQ for Managers2017

• Finance for Non-Financial managers 2017
• Legal Aspects of Debt Collecting 2019
• Fraud Detection and prevention – Compuscan 2018 NQF4
• Professional Dashboards 2019 Using Microsoft Excel
• Data Analysis & Pivot analysis 2019
• Power Pivot Microsoft Excel 2019
• Managing and Preventing Fraud NQF4 2019
• Certificate of competence Excalibur 4 Advance 2020
• Certificate of Competence Excalibur 4 Certified Administrator 2020