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Pretoria South
Golden Chengeta

Golden Chengeta

Bank Consultant | Sales | Service | Risk

Banking / Loans

Pretoria South, City of Tshwane Metropolitan Municipality

Social

About Golden Chengeta:

Results-driven Sales and Service Consultant with extensive experience in

banking, specializing in customer relationship management, sales strategy, and service excellence. Proven

track record of driving sales growth, enhancing customer satisfaction, and streamlining service processes.

Adept at identifying client needs, resolving inquiries, and fostering long-term relationships. Combines analytical

skills with a customer-centric approach to deliver measurable business outcomes. Thrives in high-pressure

environments and brings expertise in building strong client and team relationships.


 

Experience

Company: Absa Bank

Position: Bank Consultant

Period: December 2022 to Present

Responsibilities:

• Identify and engage new business opportunities while nurturing and maintaining relationships with existing

clients.

• Analyze industry trends, customer needs, and competitor actions to forecast sales opportunities and

threats.

• Assess potential risks when engaging with new clients or entering new markets, considering factors like

creditworthiness, legal exposure, and reputational risks.

• Conduct due diligence on prospective clients or partners to assess their financial stability, history, and any

potential risks to the business relationship.

• Ensure that all sales practices align with the company’s ethical standards and values, maintaining the

company’s reputation in the market.

• Develop tailored sales strategies for potential clients and industries, aligned with company goals and

market trends.

Company: First National Bank Brooklyn Branch

Position: Bank Consultant

Period: September 2014 to May 2022

Responsibilities:

• Sales of bank products and services.

• Customer relationship Management.

• Compliance and risk Management.

• Finding and acquiring new business opportunities.

• Maintaining healthy relationships with both new and existing clients.

• Responding to both new and existing clients regarding their service enquiries and complaints.


 

Education

Post Grad Diploma in Risk Management University of South Africa (UNISA) In Progress

B Tech in Finance and Accounting (Public) Tshwane University of Technology 2012

National Diploma in Finance and

Accounting (Public)

Tshwane University of Technology 2011

Matric/Grade 12 Meridian College 2008


 

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