Jason Stonell

An accomplished management professional with excellent qualifications and over 15 years of working experience in local and international hospitality environments.  Demonstrates a high level of competence across a wide range of hospitality functions including food and beverage/restaurant management, housekeeping, front of house, operations, administration, staff management, training, and events management. I excel at collaborating with peers, prioritizing responsibilities, and promoting services and offerings to drive revenues and achieve top-notch guest satisfaction.

As an organized, personable, and customer-centric professional with more than 15 years of excellent experience in local and international hospitality environments, I am prepared to greatly contribute to your establishment’s goals and objectives in this role.

 Throughout my career, I have demonstrated a high level of competence across a wide range of hospitality functions including food and beverage/restaurant management, housekeeping, front of house, operations, administration, staff management, training, and events management.

From meeting guests’ needs to managing a team of employees, I have experience in all the facets of this job. I am pleased to offer a breadth of strong experience in ensuring outstanding guest accommodation and customer service. Additionally, I excel at collaborating with peers, prioritizing responsibilities, and promoting hospitality services and offerings to drive revenues and achieve top-notch guest satisfaction.

Highlights of my experience include:

• Successfully implemented a highly effective hands-on quality control system that has ensured consistent quality throughout all aspects of the guesthouse.
• Managed multiple concurrent priorities while remaining mindful of guest needs.
• Managed various successful events and conferences. 
• Continuous growth in bookings, referrals, and recommendations leads to the guesthouse being highly recommended thereby significantly increasing revenues.
• Empowering staff with ongoing training and upskilling.

My proven success in guest services and hospitality will allow me to thrive in this role and make an immediate and positive impact on your team. The chance to speak in person to offer more insight into my qualifications would be welcomed.

IHS Associate Degree 

International Hotel School, American Hotel & Lodging Association

2002- 2005

Matriculation (NSC) including mathematics and accounting

Newcastle High School, Newcastle, South Africa

Food and Beverage Management.

Hospitality Facilities Management and Design.

Hospitality Sales and Marketing.

Bar and Beverage Management.

Housekeeping Management.

Managing Front Office Operations.

Supervision in the Hospitality Industry.

Planning and Control of Food and Beverage operations.

Leadership and Management in Hospitality Industry.

Training and Development for the Hospitality Industry.

Hurricane Disaster Management

2005 Frenchman’s Creek Country Club.