Jana Viljoen

I am a collaborative team player who thrives in dynamic, fast paced environments. My enthusiasm for adrenaline fueled activities translates into a proactive and energetic work ethic. 

Outside of work, I cherish quality time with my partner and our beloved dogs, which keeps me balanced and motivated. My diverse interests and strong interpersonal skills make me a well-rounded and dedicated professional.
 

As a seasoned Key Accounts Manager and Director of a Marketing Agency, I have a robust track record of developing and implementing comprehensive marketing strategies that align with client goals. My expertise in identifying market trends and insights has consistently informed strategic decisions, ensuring the success of various marketing campaigns across multiple channels.

In my your role, I have demonstrated exceptional leadership by mentoring and managing high-performing marketing teams. My ability to foster a collaborative and innovative work environment has been instrumental in maintaining team motivation and productivity. Building and maintaining strong client relationships has been a cornerstone of my career, ensuring client satisfaction and loyalty through clear, consistent, and professional interactions.

I have supervised the creation and execution of marketing campaigns, ensuring they are delivered on time, within budget, and meet or exceed client expectations. My keen eye for identifying and pursuing new business opportunities has significantly contributed to the growth of the agency’s client base. Additionally, I have developed and presented compelling proposals to potential clients, enhancing the agency's reputation and market presence.

My oversight of the agency’s marketing and branding efforts has ensured a strong market presence, while my commitment to consistency and quality in all external communications and materials has reinforced the agency’s credibility. 

Managing relationships with external vendors, freelancers, and partners has further enhanced service offerings and contributed to the agency's success.

Negotiating contracts and agreements to benefit both the agency and its clients, promoting ethical practices within the team, and across all client engagements have been integral parts of my role. I have also managed the financial aspects of client relationships, including generating and issuing accurate invoices, tracking and managing accounts receivable, and resolving billing issues promptly.

My diligent record-keeping, support during internal and external audits, and collaborative approach with clients and internal teams have ensured satisfactory resolutions.

Eldoraigne High School: Graduated 2008

Subjects - Afrikaans, Economics, English,

Business Studies, Mathematics Literacy, Life

Sciences, Life Orientation

Tertiary Education:

Susca Watts Academy

ITEC International Diploma for Beauty Specialists

CIDESCO International Diploma