About Imtiaz Cassim:
An experienced manager with considerable expertise in operations, SLA management. recruitment, coaching and customer service.
I have excellent organisational ability allied to strong planning skills. Demonstrated expertise in creating and improving processes.
A master team builder who has constructed professional high-performing support teams in 3 countries. I have managed both remote and onsite teams.
A proven coach with the ability to motivate individuals to exceed goals with over 15 years of direct people management experience.
Experience
Current Customer Service Manager at Cambridge University Press. Highly experienced manager with both local and international experience.
Education
BA Degree Rhodes University (incomplete)
MCSE
Professionals in the same Customer Service / Support sector as Imtiaz Cassim
Professionals from different sectors near Cape Town, City of Cape Town
Other users who are called Imtiaz
Jobs near Cape Town, City of Cape Town
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Sales Executive
Found in: Job Placements ZA C2 - 4 days ago
The Talent Barn Cape Town, South Africa Full timeJoin a leading SaaS scale-up that builds software, API's and integrations on top of WhatsApp in the chat commerce space. · Role Overview · Be responsible for managing the complete sales cycle post lead generation and qualification, including: assistance on connect calls (assistin ...
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candidate attorney
Found in: Talent ZA 2A C2 - 1 week ago
Dante Personnel Southern Suburbs, South AfricaMinimum requirements: · LLB completed · Only candidates will be considered · At least 70% average · Must be dynamic and driven · Highly pressurised environment · Be prepared to work at a high level · Must be well-spoken · Consultant: Stephnie Taljaard - Dante Personnel Cape Town ...
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Senior Finance Manager
Found in: Talent ZA C2 - 2 days ago
Hire Resolve Cape Town, South Africa Full timeOur client is currently seeking a highly experienced Senior Finance Manager to join their team. As a Senior Finance Manager, you will be responsible for overseeing all financial operations and strategies of our organization. This is an exciting opportunity to join a reputable com ...