Leah - Zoe Thomas

My name is Leah-Zoe Thomas and would like to express my interest in applying for the position.

I have worked in the sales environment for the last four years now and I can say I have great customer care skill and personal skills regarding clients. I am talkative and firm with my approach. I have strong administration skills, interpersonal and customer facing skills, assertive and resilient, initiative-taking, clear, timely and effective communication skills both verbally and in writing, I can work well independently as well as I have required computer skills as I have completed my End-User Computing module in my first year of studies.

I currently have a diploma in HRM from Damelin C.C and intend on studying further towards my degree. As for the I would be exposed to the HR environment as well along the basic understanding of the administrative side of the business. I know that it would aid my growth for my future and the road leading up to it.

TFG call Centre- Telemarketing. (2016-2019)

Deliver prepared sales talks

Reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to donate.  Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes  Explain products or services and prices.

Answer questions from customers

Obtain customer information such as name, address, and payment method.

Enter orders into the system.

Admin

I would help the supervisor with work

Achieve monthly targets to make incentive

I was awarded the award for Top Agent in October of 2018.

ACDS Grimms CC – HR assistant/ Generalist 2020-present

Recruiting the Right People for the Right Job

Conducting all recruitment processes for the engineering industry within the company 

Conducting research

Deciding for the advertisement of vacancies

Negotiating contracts

Assisting HR with the process of recruitment, including vetting candidates, assisting with interviews, and issuing employment contracts

Screening candidates and drawing up shortlists of candidates to be interview.

Perform reference checks as need

Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations

Employer-Employee Relations

Compiling and maintaining paper, digital, and electronic employee records, including holiday and sickness leaves

Entering employee data into computer database

Be informed, research and keep up to date with the South African Labour Law and various acts

Work to improve communication, cooperation, and planning in the Human Resources Office

Work with the HR and departmental Managers with respect to disciplinary action required, including preparation of documents, investigation of any offence, scheduling hearings, and attendance at hearings

Assist employees and management with queries and requests.

Compensation and Benefits

Create and analyse job descriptions evaluations and classifications

Processing payroll and assisting with the documentation of employee compensation and benefits

Assess employees needs by conducting organizational surveys

Labour Law Compliance

Review and keep current with all upcoming and new legislation

Drawing up of formal warnings

Doing research on the compliance sector for the roles and industry I work in.

Admin/Assistant Duties

 Acting as a first point of contact: dealing with correspondence and phone calls

Managing databases and filing systems

Collating capturing of fuel expenses

Answering calls and consulting with clients competently

Taking notes and writing minutes during meetings

Signs for delivered packages and distributes them to the appropriate recipient

Entering employee data into computer database

Covers reception upon occasion

Photocopies, scans, and files appropriate documents

Tertiary education- Complete

Establishment: Damelin City Campus

Course: National Diploma in Human Resource Management

Year: 2017- 2019

Establishment : CPUT 

Course: Advanced Diploma in HRM