Professionals
>
Pretoria
Edith Keletso Mahlangu

Edith Keletso Mahlangu

Customer Service Agent/Broker Sales Consultant

Customer Service / Support

Pretoria, City of Tshwane Metropolitan Municipality

Social

Services offered

 

I am a hard-working individual with the ability to apply exceptional communication skills to increase the operation efficiency within the department by effectively engaging with customers during all interactions. I am a very dedicated, well groomed, flexible, outgoing and easy to work with individual. With a passion to learn and grow with the opportunities given. I am a disciplined, energetic, confident, pro-active person who works well with people from different ethnic groups and backgrounds. I am a self-motivated, innovative, enthusiastic and can absorb new ideas and always up for new challenges given to me. I am an innovative, well organized individual. An excellent team player with an ability to work proactively in a complex and busy office environment.  I am looking for a career opportunity that will allow me to develop skills and grow as an individual.

 

Customer service agent
Broker sales consultant
Approximate rate: Not specified

Experience

:   SELLING TRACKING DEVICES FOR NETSTAR, MIX’TELEMATICS AND TRACKERSA

 

  • INFORM/ SELL PRODUCT
  • HAVE PRODUCT KNOWLEDGE
  • OPTIMISED CUSTOMER SERVICES
  • CALL TO INFORM CLIENTS ABOUT THE FEATURES OF THE DEVICES AND OPTIONS THAT THEY CAN CHOOSE FROM.
  • COMPLY WITH THE COMPANY’S RULES WHILE SELLING.
  • REACH TARGET DAILY ANAD PERFORM TO MAXIMUM ABILITY.

 

  • GOOD COMMUNICATION SKILLS
  • EFFECTIVE ORGANISING SKILLS IN TERMS OF CREATING CALLBACKS
  • PLANNING AND PRIORITISING SKILLS FOR CAPTURING CORRECT CLIENT INFORMATION
  • DECISION MAKING SKILLS WHWEN IT COMES TO UP SELLING THE PRODUCTS.
  • PERFORM ANY FUNCTIONS NECESSARY, WITHIN SCOPE OF AUTHORITY AND EXPERTISE, TO PROVIDE THE HIGHEST LEVEL OF SERVICES AND RESPONSIVENESS TO CUSTOMERS.
  • ENSURE COMPLIANCES.
  • TAKE ACCOUNTABILITY FOR OWN BEHAVIOUR.
  • MAKE AN EFFORT TO IDENTIFY AND SATISFY CUSTOMERS’ FINANCIAL NEEDS.
  • TAKE ACCOUNTABILITY FOR APPLICATION QUALITY.
  • ACHIEVEMENTS OF SALES TARGET SELL.

 

  • FOLLOW-UP ON SALES PROSPECTS.
  • RETENTION OF EXISTING CLIENTS.
  • CUSTOMER COMPLAINT HANDLING AND TRANSFERRING TO RELEVANT DEPARTMENTS.

 

Education

Under a learnership programme from Yes Youth

Professionals in the same Customer Service / Support sector as Edith Keletso Mahlangu

Professionals from different sectors near Pretoria, City of Tshwane Metropolitan Municipality

Other users who are called Edith Keletso

Jobs near Pretoria, City of Tshwane Metropolitan Municipality

  • Broker Consultant

    4 weeks ago

    Sanlam Pretoria, Gauteng

    This role will report to the Business Manager. Your primary focus will be to work with brokers being the interface between themselves and Sanlam to reach business objectives in a dynamic, innovative and high performance business. · This is a third party marketing role and the Bro ...

  • Internal Broker Consultant

    1 month ago

    Hollard Insurance Pretoria, Gauteng

    Provide support to Broker Consultants in processing all sales transactions assigned within the set standards required by the company. · ...

  • Senior Manager

    1 month ago

    Deloitte Midrand

    We are looking for a forward-thinking Lead for our Service Transformation Offering. The offering is focused on helping our clients imagine the Future of Service.This role is ideal for someone who combines strategic vision with digital fluency, and who is passionate about transfor ...

See jobs in Pretoria, City of Tshwane Metropolitan Municipality