Dinah Morongwa Malemela

A highly organised and detail-oriented Office Assistant in different industries with over 5years of experience providing administrative support to a variety of departments. Proven ability to manage multiple tasks efficiently while maintaining accuracy and meeting tight deadlines. Possesses excellent communication and problem-solving skills, as well as strong aptitude for quickly learning new software and technologies.

Legal Office Assistant, Elmarie Bierman Attorneys — Polokwane

• Provide general office support for litigation attorneys, maintain and organize files, photocopy, maintain calendars, Drafting documents, diarize appointments as well as answering of phone calls and contributing to fact-checking and compiling case evidence and communicating with court employees to confirm court dates and responses.

Telemarketing Agent,  Lifestyle Centre - Polokwane

• lalking to potential customers on the phone and selling products.

• My duties include tracking customer contact lists, explaining the benefits or advantages of their services, and obtaining payment information if necessary.
• Recorded and updated customer information in online systems.
• Followed up with customers to solicit further sales
• Jualtied leaas and ser un customer appomuments tor outside sales team.

• Pitched products and services to potential customers, securing new deals and sales opportunities.

Keceptionist/secretary. Absolute Finance - Polokwane

• Perform key reception functions, answering phones and greeting visitors to the office screen calls and visitors to determine nature of request or problem; refer to appropriate staff member; take messages; make appointments; take standard information for billing, administrative or other purposes.

Receptionist/PA, Soko-Med - Polokwane

• Welcoming patients and visitors, answering the telephone and answering any inquiries

• Scheduling appointments and keep those appointments on time
• Assisting patients with completing necessary forms and documentation

• Keeping a clean and calm reception area

Legal Clerk, Jansen&Jansen Attorneys - Polokwane

• Managing day-to-day tasks such as filing legal documents. entering data and sorting incoming mail as needed

• Prepared and drafted correspondence and legal forms to maintain smooth communications.
• Communicated pertinent information to clients via phone, email, and mail.
• Managed accounts and client records of clients, observing confidentiality, and extreme discretion.

• Worked in call center environment handling manual and automatically dialed outbound calls.

• Investigated customer credit references and approved credit lines.
• Prepared and submitted legal documents to initiate court proceedings.
• Processed debtor payments and updated accounts to reflect new balance.

IT Tech Support (Learnership) ATTI - Polokwane

• Diagnose, repair, and maintain hardware and software components to ensure the smooth running of computer systems.

Grade 11

Hoerskool Pietersburg - Polokwane, Limpopo

Level 4

Level 4 General Education and training - Ga-Mothapo, Limpopo

National Certificate: INFORMATION TECHNOLOGY: Technical Support -NOF Level 4

ATTI POLOKWANE - Polokwane, Limpopo IT tech-support