Clint SOLOMONS

Customer service professional with 13 years of demonstrated excellence in achieving company goals and committed to providing high quality service and developing customer relationships. Offering excellent interpersonal skills and knowledge of conflict resolution. Passionate about building strong customer relationships, driving brand loyalty and improving the customer’s experience. I pride myself on doing things to the best of my abilities whether it be at work or in life and never afraid to learn new things as there is always room for improvement.

Name of Company:                                    Capita SA

Nature of business:                                    Consulting, digital and outsourcing services

Period of Employment:                              24 August 2014 – 24 January 2023

Job Description and Duties:                      Customer Service Advisor                                                         

• Assisting 60+ UK clients a day, 
• Efficient Customer service
• Technical enquiries and support
• Billing advice
• Tracking clientele info for weekly reports
• Assisting with complexed accounts
• Providing successful solutions
• Maintenance of corporate accounts
• Liaising with internal departments to rectify or 

Adjust account errors.

• Adhering to data protection act with confidential 

accounts.

Highest Grade passed:

Grade 12

Subjects passed:

English, Afrikaans, Biology, Geography, Economics, Woodwork

Tertiary Education:

Basic and advanced practical electronics (NQF Level 5), 

Computer practice               (NQF Level 4) 

Computer proficiency packages: (Diploma)

Microsoft word, Excel, Powerpoint and Outlook

Additional Courses:

General management (Level 4)