Chelsea Koopman

I am a versatile and results-driven professional with a strong background in project coordination, office administration, executive support, and marketing operations. My expertise lies in streamlining workflows, managing high-level communications, and providing exceptional organizational support in fast-paced, cross-functional environments.

I take a proactive approach to problem-solving, stakeholder management, and process improvement, ensuring that strategic planning is seamlessly paired with hands-on execution. Whether it’s corporate initiatives, client services, or operational projects, I thrive on delivering efficiency and excellence.

As a strong communicator, I adapt quickly to changing priorities, maintain accuracy under pressure, and uphold confidentiality at all levels. My ability to multitask and prioritize effectively makes me a reliable point of contact and a collaborative team player, dedicated to ensuring smooth business continuity and enhanced productivity.

Senior Assistant / Project & Marketing Coordinator / Office Administrator
 

Odgers South Africa and Appoint Africa (2023-present)

Scheduled and facilitated high-level client and internal meetings (virtual and in-person).

Maintained organized filing systems for compliance and efficiency.

Prepared reports, presentations, and supported financial administration (budget tracking, invoice reconciliation).

Planned business development, CSR, and DE&I initiatives.

Managed website content, social media coordination, and compliance checks.

Handled diary management, travel arrangements, executive communications, and onboarding tasks.

Served as the first point of contact for internal queries and provided high-level administrative support.

CRM Agent

UD Trucks (2023)

Scheduled service appointments and managed post-sales communication for a seamless customer experience.

Resolved client queries, complaints, and tracked aftersales services efficiently.

Maintained CRM records, filing systems, and prepared service documentation.

Executed service reminders and contributed to revenue growth through upselling warranties and service plans.

Administrative Assistant

Storme Events & Staffing (2018-2019)

Managed inventory, order processing, and temporary staff recruitment/scheduling.

Handled financial tasks (invoicing, credit notes, debtor control).

Provided front-desk support, liaised with suppliers/clients, and maintained databases and POS systems.

Bachelor of Commerce in Law
Boston City Campus & Business College | 2019 – 2022

This foundational degree equipped me with essential knowledge in business principles, commercial law, and organizational management, providing a strong academic background for my career in executive support, administration, project coordination, and client relations.