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Caren Ortell

Caren Ortell

Customer service advisor

Customer Service / Support

Cape Town, City of Cape Town

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About Caren Ortell:

I’ve been in the customer service field for a year and two months (14months) and I’ve done sales for 6 months . 
 

I’m passionate about my future and my career path and I’m passionate about everything I do big or small .

computer skills, communication skills, leadership skills, thinking skills

Experience

Customer service advisor 

company : Capita 

Job Responsibilities:  Advisor on the 02 campaign. Assisted customers with network. billing and general service queries related to their network connections and services. Dealt with complaints

duration: 8 months 

 

Customer Service Advisor 

company: WNS 

Job Responsibilities:  British Gas I Centrica Home campaign billing department . Assist uk cus· tomers with general enquiries, taking of payments for gas and electricity utility bills. explaining of bills . taking of meter readings and generating bills.Help and assist set up direct debits and other payment schemes/ plans , booking of meter exchanges 

Duration: 6 months 

 

Sales Advisor 

company: Credit Rescue

Job responsibilities:Help and assist customers with their debt. removed them from black listing and debt reviews

Duration: 6/7 months 

Education

Passed Matric/ Grade 12 

School: Excelsior High School

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