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Buhle Sinuka

Buhle Sinuka

Customer service

Services provided: Support - Virtual Assistant Services

Customer Service / Support

Cape Town, City of Cape Town
R40 / hour
Approximate rate

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About Buhle Sinuka:

I am able to multitask, work independently and within teams in fast-paced, high volume environments.
Adaptable to flexible work and
shift schedules. Strong business acumen, attention to detail, excellent communication and interpersonal
skills.
Business Associate supporting clients and serving as primary business contact. Excel in building
relationships with clients, identifying
new business opportunities, handling client communication and communicating business offerings to
customers.

Experience

Csna Retail Specialist 
Amazon (20/05/2022 - 03/02/2023)
Customer service specialist for the North American space(Inbound/ outbound calls, chats and email
handling) :
- Retail Resolution
- Registries Resolution
- Back Office/ Apex Resolution
- Heavy Bulk and Services Resolution
- Prime Video Resolution

Senior Associate
Wns Global Services (22/03/2021 - 20/05/2022)
Customer Service Support for the UK Space (inbound/outbound calls and email handling):
Campaign: British Gas (Gas and Electricity)
- Billing Resolution
- Financial advisor
- Sales

Education

Grade 12 Matric Certificate 

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