About Bernice Lucas:
Versatile Customer service manager highly effective at conflict resolution and persuasive communication.knowledgeable about quality assurance and training. Hardworking and reliable with excellent attention to detail. Dedicated individual with 11 years experience.i have an aptitude for identifying and resolving problems efficiently.
Experience
I started my career at Absa Bank in 2012 as a debt collections consultant I then moved over to being a risk mitigation administrator in 2014 andleft the bank in 2016 due to personal reasons. I was a flexible temp under Kelly until March 2019 and started at Corner life as an executive PA for the CEO and GM I was later promted to customer service manager and left in July 2022. I am now a customer service manager at Sena financial services for the past year and open to a new challenge.
Education
I completed matric in 2011
Wealth management NQF5 2023
And currently studying compliance for the next 2 years
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