Bathobile Khuzwayo

 I am writing this job application letter to let you know of my interest for the advertise job opportunity), I was pleased to discover how well your requirements and needs for this role match with what I offer professional. Therefore, I am certain that my previous experience, field expertise, and multiple developed qualities make me an ideal applicant. As a dedicated and passionate person, I am fully adept at all aspects of the job. I excel at providing support and assistance and ensuring work satisfactions is always fully met. On top that, I have the following skills and qualities.  Being professional and dedicating myself to the job  Generating new ideas and ability to think about a task or problem in a new different way.  Administrative skills  Strong written and verbal communication skills  Critical thinking and problem solving skills  Observation skills (Attention to details)  Physical ability to do work  Sense of responsibility and to make swift decisions and stay calm under pressure I am confident that I would execute the job and all associated duties successfully while coming to you with a pro-active approach and a strong determination to exceed your expectations. Thank you for your time and consideration and I look forward to hearing back from you soon.

Takealot Driver | August 2022 - Present Delivering and returning orders Daily reporting Obtaining delivery confirmation from customers Reviewing deliveries with receipts to ensure that they are accurate.

 Intersect-HP Tracing Agent | July 2022 - February 2023 Tracing former members Tracing deceased beneficiaries Collecting documents of former members and beneficiaries Communicating with former members and beneficiaries through email or telephonically Responding to members and beneficiaries queries Guide customers and beneficiaries through the claims process Documenting customers information according to standard operating procedures Following up on former members or beneficiaries calls Forward all the claiming documents to the former member or beneficiaries Setting up appointments with former members and beneficiaries Attention to detail CORE COMPETENCIES Communication skills Time Management Problem solving Teamwork Technical Proficiency Organizational skills Interpersonal skills PROFESSIONAL EXPERIENCE.

 Warthog Insure Claims Assessor | July 2021 - December 2021 Processing death claims Checking if claims are active and up to date (6months waiting period) Checking if the claimant, deceased or beneficiary are on the system Send members application forms and receive the forms with supporting documents Take the claimant through the claiming process Escalating the claims for payment Follow up with our underwriter if claims has been paid within 24 hours.

 MIBFA (Metal Industries Benefit Funds Administrators) Queries Clerk | April 2014 - April 2021 Maintenance of the pensions mailbox Attending to customer queries relating to benefits and general queries Communicating with customers through email or telephonically Updating contact details of pensioners or beneficiaries Handling tax queries and issuing tax certificates Assisting with bank and beneficiary confirmations Sorting and forwarding emails to relevant departments for escalations Ensuring all emails are attended to within required timeframes Administrative Clerk Post handling Checking of documents Scanning and indexing Reporting and ad-hoc duties Claims Clerk Claims processing Responsible for bank confirmations Preparing claims for surplus payment on CRM, Session and Oculus Reports Ad-hoc duties Customer service and quality assessing Call Centre Agent Handling telephonic queries Record all calls received Attend to all claims queries received for funds Utilizing the documents system correctly (Oculus) Basic understanding of MIBFA funds Posting and faxing requesting documents.

 Law Properties Receptionist | February 2014 - April 2014 Answering telephonic calls Receiving and directing clients and visitors to their respective meeting rooms Responsible for bookings and managing the company's diary Organizing the boardroom for meetings PROFESSIONAL EXPERIENCE.

 Standard Bank Teller | December 2012 - January 2014 Verifying date and bank names Balance currencies Check in cash tills at the end of the shift Calculate daily transactions Cash check and pay out money after verifying signatures

grade 12 at Ligbron academy of technology (completed 2007)

Oxbridge academy financial management (in progress)