BATHOBILE MAGAGULA

I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic creative, and intelligent

2017- DEPARTMENT OF EDUCATION PA INTERN, 30 Loveday Street, Johannesburg 

JOB DESCRIPTION:

• Facilitate, Capture and track action plans trend analysis
•  Typing, Photocopying, Fax Correspondence (receiving, tracking method of documents, editing and distribution of documents without supervision) 
• Report Writing  Make follow up on referrals  Compiling submissions and monitoring reports  Screening the Director’s e-mails. 
• Prioritize and Follow up.  Filling  Keep proper records  Use manual and Electronic Filling  Handling Telephone Calls 

2019- SOUTH WEST GAUTENG COLLEGE FINANCE INTERN, C/O Koma Road And Molele StreetMol apo, Soweto

JOB DESCRIPTION:

• To Render Clerical Support Services, Record, 
• Organise, Store, Capture Correspondence and Data. Handle Routine Enquires, Make Copies, send and Receive Facsimile’s
• Keep and Maintain Filing System and Maintain Incoming and Outgoing Correspondences, 
• Type Letters When Required o Liaise with the internal and external stakeholders in relation to procurement of goods and services.
• Keep and update financial records. Compute bills and charges. Offer customer assistance. Carry out financial transactions. gather data and capture the information into databases  
• Experience Customer services skills obtained are: excellent verbal and written communication skills Motivated, selfstarter and be able to work as part of a team and autonomously Proven customer service experience and positive ‘cando’ attitude an approachable and flexible attitude Ability to troubleshoot, make decisions and manage customer expectations in high pressure situations MS Power Point, MS Outlook, MS Access good ability to create relationships and trusted professional Skills  Reading

2020-2021 Cummins South Africa Customer Service Advisor 

•  Manage breakdown events for a range of customers out of hours and proactively manage FST (Field Service Technician) safety
•  Provide warranty advice on a range of engine platforms 
• Answer Cummins engine technical enquiries Complete Dealer invoices for the engine rerate process
•  Manage after hour emergency parts events for major Cummins Customers 
• Provide Electronic service tool support to internal and external customers Provide support on a range of Cummins Service programs to internal staff

NATIONAL SENIOR CERTIFICATE LANTERN SCHOOL, 2013

ENG English Home Language, 

Afrikaans first Aditional langage, 

Mathematical Literacy, Life Orientation, Business Studies, Consumer Studies, Tourism 

 MANAGEMENT ASSISTANT N6 HIGHER EDUCATION & TRANING, 2016

Office Practice, Communication, 

Information Processing, 

Computer Practise

 END USER COMPUTING CERTIFICATE EMDENI CENTRE, ABRAHAM KRIEL 2017

Using ICT in the organisation Analytics Social media 

Graphic design 

Microsoft Office Spreadsheets 

 LIFE SKILLS CERTIFICATE HEALTH AND SOCIAL DEVELOPMENT, 

City Goal Setting, Self Esteem Values,

 Team Building Time Management,

 Comunication Career Planning