Asma Toffar

I would like to express my interest in the Settlements Team leader Role as advertised. I am self motivated and progress driven Settlement Liason Officer with a extensive background in this industry for almost 8 years. With a long standing record of initiative and innovation, I have developed and executed strategies that I believe will bring value to your company. I am open minded and focused on new developments in my field. I enjoy working alongside IT and reconciliations and Settlement as a whole and understanding the force or power of money movement and how it works eft,online , e-commerce and for physical stores or collectors. I enjoy brainstorming and coordinating efforts to achieve one common goal and that's to keep the clients happy as per laid down procedures and agreements aswell as getting the job done! 

Skills and my main duties are the following:

Prepare and maintain daily reconciliation of money movement of collectors and receivers.

Prepare and capture ad-hoc electronic payments 

Confirm Settlement of collectors and receivers 

Investigate and extract transactions relating to discrepancies.

Liasing with Vas and  Postillion Office in order to gain back end information on necessary discrepancies.

Analyze findings and interpret before passing onto related collectors or receivers 

Investigating and resolving all exceptions related to collectors and receivers 

Investigating and resolving all exceptions related to stores eft Banking

Investigating and resolving unknown bank entries

Dealing with fraud and chargeback process.

Main Duties:

Prepare and maintain daily reconciliation of money movement for collectors and receivers.

Prepare and capture adhoc electronic payments 

Confirm settlement of collectors and receivers 

Escalate discrepancies found in recon ie short and over payments 

Investigate and extract transactions relating to discrepancies 

Log discrepancies to and from VAS and Postillion Office to gain back end information of who is responsible for creating discrepancies 

Analyze findings and interpret before passing onto the related Collectors or Receivers 

Transactions that require settlement will be completed and authorize after investigation is approved by stakeholders 

Run daily reports where necessary to assist in completion of recons

Adhoc tasks as required

Investigating and resolving all exceptions related to collectors and receivers 

Investigating and resolving all exceptions related to collectors eft banking

Investigating and resolving unknown bank entries

Matric 

Certificate in Generic Management 

Certificate in IT and Business Administration