Asma Mahomed

Driving Efficiency Through Decisive Leadership & Strategic Problem-Solving

Core Strengths:
✅ Decisive Leadership (Enneagram 8): Natural challenger who thrives in high-stakes environments - from rebuilding a business post-cyberattack to leading Shoprite's Travel Centre through rapid growth
✅ Operational Excellence: 25+ years streamlining complex workflows (office management, travel logistics, compliance) with meticulous systems thinking
✅ Crisis-Resilient Mindset: Qatar Airways safety training + entrepreneurial grit = proven ability to perform under pressure while maintaining 5-star service standards
✅ Relationship Architect: Builds loyalty through direct communication and protective leadership - growing businesses through word-of-mouth referrals

Signature Achievements:
✅ Scaled travel business solely through client trust before cyber incident
✅ Implemented Go Green initiative across global offices (With Secure)
✅ Led 360° travel center operations (Shoprite) with budget accountability
✅ Mastered 3+ GDS systems (Amadeus/Galileo/Sabre) + financial platforms

Leadership Style:
I lead like I travel - planning meticulously but ready to pivot. My Enneagram 8 Challenger traits drive me to protect my team's success while demanding excellence. I'm actively channeling this natural assertiveness into collaborative growth.

Technical Edge:
Microsoft 365 | QuickBooks | Adobe | G-Suite | OHS/ISO Compliance | Data Security Protocols | Monday | ConnectTeam | Hubspot

• Over 20 years of experience in travel, hospitality, and office management across Africa, the Middle East, and Europe
• Senior Travel Agent at TravelShopDot.com, managing corporate and leisure bookings, vendor negotiations, and strategic travel planning
• Travel Centre Manager at Shoprite, overseeing operations, budgeting, marketing, and service delivery for high-volume travel clients
• Office Manager at With Secure, handling procurement, compliance, facilities, onboarding, and OHS responsibilities
• Former Cabin Attendant at Qatar Airways, delivering premium customer service and trained in aviation safety and first aid
• Extensive GDS experience with Amadeus, Galileo, and Sabre; proficient in Travefy, Workday, QuickBooks, and QuickTrav
• Proven track record in client relationship management, cost optimisation, and resolving complex travel and administrative issues
• Skilled in project management, team leadership, and cross-functional collaboration
• Passionate about sustainable travel, digital innovation, and cultural immersion

• EF SET English Certificate 71_100 (C2 Proficient)
• Amadeus GDS
• Galileo Travelport GDS
• Advanced Ticketing
• Customer Service Excellence
• Iata Travel & Tourism Diploma
• GCSE O Levels