
Asma Mahomed
Tourism / Travel / Hospitality
About Asma Mahomed:
Driving Efficiency Through Decisive Leadership & Strategic Problem-Solving
Core Strengths:
✅ Decisive Leadership (Enneagram 8): Natural challenger who thrives in high-stakes environments - from rebuilding a business post-cyberattack to leading Shoprite's Travel Centre through rapid growth
✅ Operational Excellence: 25+ years streamlining complex workflows (office management, travel logistics, compliance) with meticulous systems thinking
✅ Crisis-Resilient Mindset: Qatar Airways safety training + entrepreneurial grit = proven ability to perform under pressure while maintaining 5-star service standards
✅ Relationship Architect: Builds loyalty through direct communication and protective leadership - growing businesses through word-of-mouth referrals
Signature Achievements:
✅ Scaled travel business solely through client trust before cyber incident
✅ Implemented Go Green initiative across global offices (With Secure)
✅ Led 360° travel center operations (Shoprite) with budget accountability
✅ Mastered 3+ GDS systems (Amadeus/Galileo/Sabre) + financial platforms
Leadership Style:
I lead like I travel - planning meticulously but ready to pivot. My Enneagram 8 Challenger traits drive me to protect my team's success while demanding excellence. I'm actively channeling this natural assertiveness into collaborative growth.
Technical Edge:
Microsoft 365 | QuickBooks | Adobe | G-Suite | OHS/ISO Compliance | Data Security Protocols | Monday | ConnectTeam | Hubspot
Experience
- Over 20 years of experience in travel, hospitality, and office management across Africa, the Middle East, and Europe
- Senior Travel Agent at TravelShopDot.com, managing corporate and leisure bookings, vendor negotiations, and strategic travel planning
- Travel Centre Manager at Shoprite, overseeing operations, budgeting, marketing, and service delivery for high-volume travel clients
- Office Manager at With Secure, handling procurement, compliance, facilities, onboarding, and OHS responsibilities
- Former Cabin Attendant at Qatar Airways, delivering premium customer service and trained in aviation safety and first aid
- Extensive GDS experience with Amadeus, Galileo, and Sabre; proficient in Travefy, Workday, QuickBooks, and QuickTrav
- Proven track record in client relationship management, cost optimisation, and resolving complex travel and administrative issues
- Skilled in project management, team leadership, and cross-functional collaboration
- Passionate about sustainable travel, digital innovation, and cultural immersion
Education
- EF SET English Certificate 71_100 (C2 Proficient)
- Amadeus GDS
- Galileo Travelport GDS
- Advanced Ticketing
- Customer Service Excellence
- Iata Travel & Tourism Diploma
- GCSE O Levels
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