
Amanda Mthethwa
Customer Service / Support
About Amanda Mthethwa:
I'm sociable with a friendly approach. I have experienced multi-tasking and improved typing skills.
Experience
I have experience working as a Call Centre Agent. My duties included answering inbound telephone calls, processing withdrawals, assisting customers on livechats and emails(outlook).
Education
Office Administration.
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We are seeking seasoned Sales Agents to drive sales growth and deliver exceptional customer experiences in a fast paced environment. · Drive sales through proactive customer engagementManage inbound/outbound calls effectivelyUpsell/cross-sell products and servicesMeet or exceed m ...
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Answer 90% of all calls within 60 seconds and follow Nedbank processes and values to ensure targets are met. · Adhere to the daily schedule to ensure that targets are met by following the work plan. · Follow Nedbank processes and values such as honesty; integrity; accountability; ...
Durban, KwaZulu-Natal1 month ago
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