Measurement Specialist - Fourways, South Africa - Leroy Merlin
Description
Responsibilities:
- Efficiently manage appointments and schedules to ensure timely site visits and meetings with customers, contractors, and internal teams
- Conduct precise onsite measurements of spaces intended for kitchen designs, ensuring accuracy and attention to detail (eg height/water & electricity connection/doorways etc.) Also include customer specifications and comments (This is in accordance with the company documents and process)
- Validate and evaluate stock delivered to ensure it matches the specifications and quality standards outlined in the design plan.
- Assess the workmanship of contractors involved in the kitchen installation process, ensuring it meets our quality standards and adheres to best practices.
- Advise customers on our product offerings, explaining features, benefits, and the standard sized options available to them.
- Collaborate with customers to optimize the layout and design of their kitchen, considering their specific needs, preferences, and budget.
- Generate comprehensive reports based on site visits, highlighting any discrepancies, issues, or improvements required in stock, workmanship, and layout.
- Collaborate with the design team to incorporate any necessary adjustments or modifications based on site visit findings and customer requirements.
- Maintain effective communication with internal teams, contractors, and customers to ensure seamless execution of the kitchen design process.
- Stay uptodate with industry trends, product innovations, and best practices related to kitchen design and measurements.
- Continuously seek opportunities for process improvement, suggesting enhancements to optimize efficiency and customer satisfaction.
- Provide training to staff and new joiners as required by the Project Manager.
- Based in Gauteng for Gauteng catchment area
- The measurement specialist will work a 40hour week with flexible schedule (caveat might not be Monday-Saturday)
- Achieve KPIs as set out by the platform manager
Qualifications:
- Grade 12 or NQF 4 equivalent
- Proven experience in conducting accurate measurements in a professional setting.
- Strong attention to detail and ability to ensure precision in measurements.
- Knowledge of stock evaluation processes and ability to identify and report any quality issues.
- Familiarity with construction and contractor workmanship standards.
- Excellent interpersonal and communication skills, with the ability to effectively advise and guide customers.
- Ability to work independently and prioritize tasks to meet deadlines.
- Strong problemsolving skills and the ability to think creatively.
- Flexibility to travel to different sites for onsite visits as required.
- Must possess a valid driver's license.
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