Sales Consultant - Boksburg, South Africa - Leroy Merlin

Leroy Merlin

Verified Company

Boksburg, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Purpose of the Role

An electrical sales associate works in the electronics department of a store or in an electronics store using their expertise in electronics to sell electronics to customers.

They are responsible for greeting customers as they come in and inquire as to their choices of electronic goods, lead customers to designated aisle/shelves for their specified items, provide customers with information regarding customer product features and benefits, and demonstrate features by employing knowledge of gadgets and technology.

They make sure that pricing information is kept current and that customers are made aware of discounts and promotions and arrange for electronic products to be delivered to customer's offices or homes.

An electronic sales associate needs to have retail sales experience, a professional appearance, maintain a positive attitude, and focus on customer satisfaction in a fast-paced environment.

They have the ability to stand for long hours, technical, computer, interpersonal, negotiation, presentation, and communication skills.

Key Responsibility

Ensure high level of customer satisfaction through excellent sales service
Engage customers to understand their needs and guide them in their choice
Provide appropriate solutions through products and services
Identify new business opportunities through understanding market trends
Follow up on sales leads
Liaise with Department Manager and merchandisers on products that are preferred by customers
Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
Participate in the department commercial action plan
Assist a customer on total project, before, during, and after sales.
Propose a personalized solution, including products and different services (delivery, installation, etc ).
Autonomous
Assist with the sales process by maintaining a fully stocked store

Requirements:

Grade 12 or NQF 4 equivalent
Proven experience as a sales consultant
Extensive product knowledge in Electrical
Passion to serve
Friendly, helpful, confident and engaging personality
Problem solving skills
Understanding of pricing methodologies
Exceptional customer services
Proficiency in English
Curious and assumes initiative
Relationship management
Hardworking and lives by example
Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
Ability to multitask