Jobs
>
Account Manager
>
Cape Town

    Account Manager - Cape Town, South Africa - Tower Group

    Tower Group
    Tower Group Cape Town, South Africa

    2 weeks ago

    tower group background
    Full time
    Description

    Department : Sales

    Reports To : Sales Manager

    Job Grade : C2

    Location : Cape Town, Airport Industrial

    ROLE PURPOSE

    To market and sell all our company products and services to new and cross sell and upsell to existing clients in order to achieve agreed sales and service targets. To maintain excellent customer relationships through effective service delivery; to assist with daily tasks with the objective of retaining and growing the defined portfolios.

    • To actively resolve all client queries that have been escalated within a reasonable timeframe and to actively identify leads for respective Sector Heads.
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    KEY RESPONSIBILITIES

    In order to perform this role successfully, the incumbent must be able to perform these responsibilities satisfactorily:

    • Provides purpose fit solutions through an in-depth understanding of specific client needs relating to the services Metrofile provides.
    • Engages with clients on a regular basis to maintain sound relationships.
    • Acts as primary contact between clients and Metrofile for purposes of:
      • negotiating prices within the parameters of the Authority Framework.
      • providing customized solutions.
      • problem/issue resolution.
    • Stays abreast of and informs the Sales Manager/ Sector Head of changing market and competitor trends.
    • Maintains a current and updated database on all clients in own portfolio.
    • Keeps informed of legislative requirements pertaining to document & records management.
    • Ensures effective classification of client information to ensure fast and accurate retrieval.
    • Ensures effective management of documentation and records as defined within the customer's document retention strategy by informing customers of past due dates.
    • Compiles and reports on boxes past due on a quarterly basis.
    • Develop Account Plans as agreed with Sales Manager/ Sector Head for the allocated Portfolio in order to leverage new opportunities and ensure customer retention.
    • Reports sales and service statistics to the Sales & Service Manager/ Sector Head on a weekly basis.
    • Ensures that the service offering provided satisfies customers' needs and identifies leads across their allocated Sector Heads within their Portfolios.
    • Resolve all enquiries or queries escalated to you within a reasonable timeframe and communicates concerns relating to service delivery to Operations and to respective support and management personnel. Ensures remediation thereof.
    • Ensure that your portfolio is sufficiently serviced to ensure customer satisfaction.
    • Ensure that clients' portfolios data integrity is accurately maintained.
    • Assists with preparing and presenting business proposals to both existing and new potential customers
    • Maintains close relationships with the Sector Head in order to capitalize on opportunities identified.
    • Ensures effective management of documentation and records as defined within the customer's document retention strategy by informing customers of past due dates.
    • Deals with, resolves and reports on issues, concerns and complaints as relates to your portfolio or allocated clients.

    MINIMUM QUALIFICATIONS, EXPERIENCE AND KNOWLEDGE:

    The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • B Degree or related 3 year Degree in Sales/Marketing/Retail Management.
    • At least 3 years' experience in a sales/business development role preferably in Information Services/ Warehousing/ Logistics or similar environment.
    • Postgraduate qualification is business administration will be highly advantageous.
    • Account management experience in document management and archival related or similar industry sales will be preferable.
    • Must have business to business (B2B) experience.
    • Must have excellent track record in delivering high level sales presentations.
    • Must have excellent track record in meeting and exceeding monthly, quarterly and annual sales targets.
    • Must have excellent communication and interpersonal skills.
    • Must have a flair and drive for sales.
    • Must hardworking and solutions driven.
    • Must be a team player.
    • Must have business acumen and be able to communicate with senior to top management levels.
    • Must be prepared to travel between sites/clients.
    • Must be highly computer literate.
    • Demonstrate excellent organizational skills.
    • Must have experience in tender document preparation.
    • Must have own vehicle and valid driver's license.
  • Tracker South Africa

    Account Manager

    1 week ago

    Tracker South Africa Cape Town, South Africa

    **Listing reference**: track_001226 · **Listing status**: Online · **Position summary**: · **Industry**:IT & Internet**Job category**:(Key) Account Management**Location**:Cape Town**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: · **Job de ...

  • Graylink

    Account Manager

    1 week ago

    Graylink Cape Town, South Africa

    **Job Advert Summary**: · At graylink, helping our customers succeed is at the heart of what we do. We are looking for an Account Manager to join our Client Services team in Cape Town. Our digital talent solutions help employers automate manual processes to recruit, retain and re ...

  • Initiate international

    Account Manager

    3 weeks ago

    Initiate international Cape Town, South Africa

    Are you a pro at building and maintaining relationships with clients? A top sports betting company has an exciting new career opportunity for an **Account Manager **in **Cape Town** to help manage and grow their client base. You'll be responsible for building and maintaining rela ...

  • Parvana Strategic Sourcing

    Account Manager

    2 weeks ago

    Parvana Strategic Sourcing Cape Town, South Africa

    **Client Details**: · Our client, with 15+ years of experience, maintains a startup's energy. They prioritise client and staff relationships, fostering innovation and collaboration in an Agile environment. As a Microsoft-aligned organisation with proven Azure capabilities, they o ...

  • Vodafone

    Account Manager

    2 weeks ago

    Vodafone Cape Town, South Africa

    **Role purpose**: · The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers. The Account Manager will need to successfully manage their current base whilst selling additional products and services into these custom ...

  • Salt

    Account Manager

    2 weeks ago

    Salt Cape Town, South Africa

    Market Manager: · Are you a results-driven professional passionate about building strong relationships and driving business growth? We are seeking a dynamic Market Manager to support our client who is a global hospitality industry leader. In this role, you will be responsible for ...

  • Dentsu Aegis Network

    Account Manager

    1 week ago

    Dentsu Aegis Network Cape Town, South Africa

    The purpose of this role is to lead and develop client service accounts. · Job Title: · Account Manager · **Job Description**: · Key responsibilities: · **Location**: · Cape Town · Brand: · Dentsu Creative · Time Type: · Full time · Contract Type: · Permanent ...

  • BNP Paribas

    Account Manager

    2 weeks ago

    BNP Paribas Cape Town, South Africa

    ACCOUNT MANAGER (JOB NUMBER: ACC MANAGER · **Main purpose** · The Key Account Manager is responsible for end to end sales and business development within our Partnership team. Maximising sales opportunities through strong relationships with internal and external stakeholders. · ...

  • Redi

    Account Manager

    2 weeks ago

    Redi Cape Town, South Africa

    **JOB DESCRIPTION** · Perform the duties normally associated with this role as well as any further requirements the Employer may have of the Employee. The Employee will be required to perform the job to a certain standard of performance, details of which may be discussed with the ...

  • CA Financial Appointments

    Account Manager

    1 week ago

    CA Financial Appointments City of Cape Town, Western Cape, South Africa

    Dynamic, entrepreneurial and forward thinking accounting firm seeks an Accountant to join them as an Account Manager. This is lovely young, vibrant team who are expanding due to growth. · **Responsibilities**: · - Preparation and presentation of client management accounts · - Ban ...

  • Initiate international

    Account Manager

    3 weeks ago

    Initiate international Cape Town, South Africa

    Are you a pro at building and maintaining relationships with clients? A top sports betting company has an exciting new career opportunity for an **Account Manager **in **Cape Town** to help manage and grow their client base. You'll be responsible for building and maintaining rela ...

  • Yoyo Group

    Account Manager

    2 weeks ago

    Yoyo Group Cape Town, South Africa

    **Company Description** · Yoyo exists to enrich lives, empowering companies to thrive through seamlessly integrated rewards that delight their customers. · We power some of the world's leading retail brands with customer loyalty and rewards software solutions, delivering the most ...

  • Incubeta

    Account Manager

    2 weeks ago

    Incubeta Cape Town, South Africa

    **OVERVIEW OF JOB DESCRIPTION** · The Account Manager is responsible for the smooth running and successful management of the client's business across all relevant services, to ensure that all of Incubeta's campaigns, digital solutions and projects are delivered timeously, efficie ...

  • Pearl Lemon

    Account Manager

    2 weeks ago

    Pearl Lemon Cape Town, South Africa

    **About Pearl Lemon** · Pearl Lemon Group is a group of companies with a footprint in digital marketing, sales, food & beverage, game development, recruitment, accounting, consultancy and more. Based in the heart of London and serving clients worldwide. With a team of 65+ dotted ...

  • Dante Personnel

    Accounts Manager/key Accounts Manager

    3 weeks ago

    Dante Personnel Cape Town, South Africa

    Western Cape, Cape Town - CBD · R Monthly Basic Plus Commission (Petrol Card ) · Our client has been operating for over 25 years in the lighting industry, they provide beautiful, exclusive, and quality lights all over South Africa for various markets. They want a dynamic Accounts ...

  • FROGG Recruitment

    Account Manager

    2 weeks ago

    FROGG Recruitment Cape Town, South Africa

    **Account Manager Tygervalley Cape Town** · Well-established Marketing / Advertising / Branding Company is looking for an Account Manager with 5+ years Advertising / Marketing / Sales Experience background. Marketing / Advertising Branding Account Manager · **Salary: (Basic, Medi ...

  • Vodafone

    Account Manager

    1 week ago

    Vodafone Cape Town, South Africa

    **Role purpose**: · The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers. The Account Manager will need to successfully manage their current base whilst selling additional products and services into these custom ...

  • Specd

    Account Manager

    2 weeks ago

    Specd Cape Town, South Africa

    **JOB DESCRIPTION** · *** · **Job title: Account Manager** · **Location: Cape Town** · **Account manager Influencer department**: · The purpose of this role is to support the Client Director and Content Strategy Director in delivering influencer marketing services to clients and ...

  • Epsidon Management & Marketing Consultancy

    Account Manager

    1 week ago

    Epsidon Management & Marketing Consultancy Cape Town, South Africa

    **Job Title: Account Manager - Networking** · **Division**:Sales: Networking / Cybersecurity · **Location & Address**:Century City, Cape Town · **Reports to**:Regional Sales Executive · **WORKING RELATIONSHIPS**: · **Internal**: · - Procurement · - Sales Operations · - Brand Oper ...

  • Sagen Advisory

    Accounting Manager

    3 weeks ago

    Sagen Advisory Cape Town, South Africa

    Excellent opportunity at a medium-sized audit and accounting firm for a Senior Accountant in the Northern Suburbs of Cape Town. This is an ideal opportunity for an experienced and ambitious professional to join a practice with excellent growth potential where the accountant will ...