- Monitor all servers using BCX monitoring tools i.e. ITSM, TSOM, Entuity, SCOM, Windows 10 Linux, and Open Systems to ensure systems are functioning at optimal levels.
- Resolve 1st line technical support queries professionally and efficiently, maintaining a high degree of customer services.
- Ensure that all system automated calls allocated to you are dealt with in line with SLA's.
- Ensure that high impact incidents are escalated to management and site support to resolve these incidents and prevent system outages.
- Collaborate with cross-functional teams, to understand system requirements and provide technical support.
- Communicate effectively with stakeholders to provide updates, gather feedback and address concerns related to systems infrastructure.
- Participate and work in a team of professionals, share knowledge, exchange ideas and contribute to the company's technical roadmap.
- Collaborate effectively and productively with 3rd line support.
- Adhere to internal procedures, specifically regarding monitoring and escalation.
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Systems Engineer
5 days ago
Coronation Fund Managers Cape Town, South AfricaThe Systems Engineer will be responsible for designing, implementing, and maintaining the organization's computer infrastructure and networks. The candidate will have experience in managing complex systems, troubleshooting system-related issues, and ensuring system security and a ...
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Battery Systems Engineer
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Electrical System Engineer
1 week ago
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Control Systems Engineer
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Senior System Engineer
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Junior Systems Engineer
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Control Systems Engineer
1 week ago
The Vine Partners Cape Town, South Africa Full timeMain Purpose: · This position is responsible for the design, development and testing of any given control system according to client specific requirements · Minimum Qualifications and Requirements: · •B.Eng Electrical and Electronics / B.Tech, Technical Diploma or NQF Equivalen ...
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Spec: System Engineer
3 weeks ago
BCXP Cape Town, South AfricaBusiness unit, Department, Reporting · Business UnitCPSDepartmentEISReports toManager Back up and Storage Job Grade/LevelS5 Core Description · Install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support (technology specific) an ...
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Microsoft System Engineer
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Pure Placements Cape Town, South AfricaMain duties and responsibilities · Resolving all escalations from Tier 2 support · Implement changes and projects such as version upgrades and migrations · Perform proactive optimization and implementation best practice · Document processes and procedures to increase repeata ...
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Linux Systems Engineer
2 weeks ago
Boardroom Appointments Cape Town, South Africa Full timeMinimum Requirements: · Hardware/Networking fundamentals preferably in a datacenter environment (A+/ N+) or similar diploma · 3 - 5 years experience desirable · Knowledge of Hyper-V/KVM environments · Customer support experience · Experience in Windows and Linux server management ...
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Electro-Mechanical Systems Engineer
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Western Cape Recruitment Cape Town, South AfricaOur client, who develops systems and products for applications in the marine industry has an opportunity for a Systems Engineer. In this role you will be required to do extensive research into new marine technologies and systems, designing, calculating and testing of mechanical a ...
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DC Industrial Engineer Systems
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takealot Cape Town, South Africa, a leading South African online retailer, is looking for a highly talented DC Industrial Engineer systems to join our Supply Chain team in CPT Distribution Center. · We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity ...
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DC Industrial Engineer Systems
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takealot Cape Town, South Africa, a leading South African online retailer, is looking for a highly talented DC Industrial Engineer to join our Supply Chain team in CPT Distribution Center. · We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join u ...
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Specialist: Systems Engineer-Backup
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Tech Officer: Systems Engineer
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BCXP Cape Town, South AfricaMust have backup experience · Business unit, Department, Reporting · Business Unit: CPS · Department: EIS · Reports to: Manager - Backup and Storage · Core Description · Install, monitor, test and maintain backup solutions. To provide specialised technical support (technology s ...
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Tech Officer: Systems Engineer
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Events Systems Engineer, Event Productions
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Tech Officer System Engineering: Storage
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BCXP Cape Town, South AfricaBusiness unit, Department, Reporting · Business UnitClient OperationsDepartmentEnterprise Infrastructure Solutions ReportingManager Core Description · Under general supervision, responsible for installation and modification of IT infrastructure. Operates closely with senior stora ...
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Junior System/Software Engineer
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Andile Rosebank, South Africa Full timeSoftware Engineer/System Analyst (Mid-Level) - Front Arena · Qualifications · The following educational requirements were found to be relevant to this role: · B.Sc. Financial Mathematics or B.Sc. Actuarial Science, or · B.Sc. Computer Science or B.Eng. Electrical and/or Electroni ...
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Senior Systems Analyst
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Tasiso Consulting Cape Town, South Africa**Key Responsibilities**: · - Deliver quality analysis, typically at all levels of the system's hierarchy, including the enterprise or organisational aspects, covering systems of systems aspects · - Supporting the systems and commissioning engineers through providing analysis of ...
Tech Officer: Systems Engineer - Cape Town, South Africa - BCXP
Description
Business unit, Department, Reporting
Business UnitOperateDepartmentMCoEJob gradeOP1Core Description
As a Technical Officer: Systems Engineer, you will be responsible for Sanlam and Santam Open Systems monitoring and Enterprise monitoring toolsets. You will also be required to provide input on best fit-for-customer engagement in support of customer satisfaction.
Key Deliverables / Primary Functions
Core Functional Skills & Capabilities
Change ManagementDBMS ManagementHardware/Software Installation and managementSystem IntegrationCore Behavioural Competencies
Delivering Results & Meeting customer expectationsAdhering to principles and valuesWorking with peopleApplying expertise & TechnologyPlanning & OrganisingMinimum Qualifications
NQF 4: Grade 12 National DiplomaAdditional Education -Preferred /Advantage
Experience
2 years' experience in IT system engineering.
Certifications
ITIL FoundationProfessional Memberships in Relevant Industry
Level of Engagement & Span of Control
Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
Working ShiftsWorkplace / Physical Requirements
Full-time Client Based PositionBillableBCX is an equal opportunity employer and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.