Best professionals offering help desk services in Tembisa
Get free quotes from professionals.
Matome Makwala
1st Line Support Agent
Technology / Internet
A fully committed professional with great impersonal and problem solving skills, ready to learn new things and hungry gir success
ROLLET MADUTUNG
Technical support
Engineering / Architecture
I'm an seasoned technical support with 8 years experience
Help Desk Services in Tembisa, Ekurhuleni Metropolitan Municipality
What is a Help Desk Service?
A help desk is a department in an organization that provides technical support to customers, employees, or other stakeholders. It is a critical component of any business that relies on technology to operate.
Professional Requirements
To be a successful help desk professional, one needs to have excellent communication skills, both written and verbal. They should be able to troubleshoot technical issues, provide clear instructions, and maintain a positive attitude under pressure.
Recommended Accreditations and Certifications
Help desk professionals can benefit from obtaining certifications such as CompTIA A+ or Cisco CCNA. These certifications demonstrate a level of expertise and commitment to the field.
Tips for Choosing the Best Help Desk Provider
- Look for a provider with a good reputation and excellent customer reviews.
- Ensure that the provider has experience working with your type of technology.
- Check if the provider offers 24/7 support and has a clear escalation process.
Questions to Ask a Help Desk Professional
- What experience do you have with our type of technology?
- How do you handle complex technical issues?
- What is your response time for resolving issues?
Useful References
The International Association of Help Desk Managers and the Help Desk Institute are two reputable organizations that provide resources and best practices for help desk professionals.
Average Prices for Help Desk Services in Tembisa, Ekurhuleni Metropolitan Municipality
The average daily fee for a help desk professional in Tembisa, Ekurhuleni Metropolitan Municipality is R500. However, prices can vary depending on the city and the provider's level of experience. For instance, in Johannesburg, the average daily fee is R600, while in Cape Town, it is R400.
Requesting a Quote
To request a quote for help desk services, simply fill out a form on a platform that connects businesses with service providers. You will receive multiple quotes from qualified providers, and you can choose the one that best fits your needs and budget.
Fees for Help Desk freelancers
The average daily fee for the experienced freelancers is R500.
The fee varies depending on the city in which the are located. For instance, the average daily for a Help Desk in Johannesburg is R600 while in Cape Town is R400 or in Port Elizabeth is R450.
help desk jobs near Tembisa
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IT Service Desk Analyst
2 weeks ago
Hogan Lovells Johannesburg, GautengWe are keen to become part of a truly global collaborative team of professionals. Your journey begins here. · The role description provides first-line support to a globally distributed customer base via various contact methods including telephone email and in person the bulk of s ...
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Service Desk Analyst – Level 2
1 month ago
Paracon City of JohannesburgThe Service Desk Analyst provides advanced technical support for escalated incidents and service requests across IT and Operational Technology (OT) environments. The role ensures the timely resolution of complex issues in line with ITSM and ITIL best practices, while maintaining ...
- Boardroom Appointments Johannesburg, South Africa
This is a rare opportunity to build your own desk and client base and grow into a leadership role where you can eventually take full ownership of your own division. · This company invests in its people. If you are willing to put in the work, you will have the space and support to ...