Best professionals offering customer service representative services in Rustenburg

Service Details for Customer Service Representative in Rustenburg, Bojanala Platinum

Professional Requirements

To become a customer service representative, one needs to possess excellent communication and interpersonal skills, both written and verbal. The individual should be able to work in a fast-paced environment, handle multiple calls or chats simultaneously, and remain calm under pressure.

Recommended Accreditations and Certifications

While not mandatory, obtaining certifications like the Certified Customer Service Representative (CCSR) or the Certified Telephone Sales Professional (CTSP) can enhance one's career prospects and demonstrate a higher level of expertise.

Choosing the Best Service Provider

When selecting a customer service provider, look for individuals with a positive attitude, excellent problem-solving skills, and a willingness to go above and beyond to resolve issues.

Questions to Ask Before Hiring

• What experience do you have in customer service?
• How would you handle a difficult customer?
• Can you provide examples of successful customer service experiences?

Useful References

For more information on customer service, refer to the International Customer Service Institute or the Customer Service Institute of America.

Average Prices for Customer Service in Rustenburg, Bojanala Platinum

The average hourly rate for a customer service representative in Rustenburg, Bojanala Platinum, is between R 100.00 and R 200.00.

Requesting a Quote

When requesting a quote for customer service, provide your specific requirements, including the number of hours needed and any specific skills or certifications required. This will enable the service provider to provide an accurate quote and ensure that you receive the best possible service for your needs.

Fees for Customer Service Representative freelancers

The average daily fee for the experienced freelancers is R 500.00.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service Representative in Johannesburg is R 600.00 while in Durban is R 550.00 or in Cape Town is R 650.00.