Best professionals offering customer care services in Philippi

Customer Care Service in Philippi

Description

The customer care service is a professional service that involves providing assistance and support to customers through various channels such as phone, email, and chat.

To perform this service, professionals must have excellent communication and interpersonal skills, as well as the ability to remain calm and composed under pressure.

Professional Requirements

Industry professionals who provide customer care services must have a strong understanding of the products or services they are supporting, as well as the ability to empathize with customers and resolve their issues in a timely and efficient manner.

Recommended Accreditations and Certifications

Industry professionals who provide customer care services may benefit from obtaining certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Experience Professional (CCEP).

Choosing the Best Service Provider

When choosing a customer care service provider, clients should look for professionals who have a strong track record of providing excellent customer service, as well as a deep understanding of the products or services they are supporting.

Questions to Ask Professionals

• What experience do you have in providing customer care services?
• How do you handle difficult or angry customers?
• What is your process for resolving customer issues?

Useful References

The International Customer Service Institute (ICSI) provides a wealth of information and resources on customer service best practices.

Average Prices

The average price for customer care services in Philippi, City of Cape Town, South Africa (ZA) is between R100 and R200 per hour.

Requesting a Quote

When requesting a quote for customer care services, clients should provide detailed information about their needs and requirements, including the scope of work, the number of hours required, and any specific skills or certifications needed.

Fees for Customer Care freelancers

The average daily fee for the experienced freelancers is R500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Care in Cape Town is R600 while in Johannesburg is R550 or in Durban is R450.