Best professionals offering call centre representative services in Kuils River

Service Overview

About Call Centre Representative

A call centre representative is a customer service professional who handles customer inquiries, resolves issues, and provides information to clients via phone, email, or chat.

Professional Requirements

To become a call centre representative, one typically needs a high school diploma or equivalent and excellent communication, problem-solving, and time management skills.

Recommended Accreditations and Certifications

While not always required, certifications like Customer Service Representative (CSR) or Certified Call Centre Professional (CCCP) can be beneficial in enhancing job prospects.

Tips for Choosing the Best Service Provider

When selecting a call centre representative, consider their experience, language proficiency, and ability to handle high-pressure situations.

Questions to Ask Before Hiring

• What experience do you have in customer service?
• How would you handle a difficult customer?
• Can you provide examples of your previous work?

Useful References

For more information on call centre representatives, refer to industry publications and job boards.

Average Prices for the Service in Kuils River

The average hourly rate for a call centre representative in Kuils River, South Africa is between R80 and R150.

How to Request a Quote

To request a quote for a call centre representative, simply reach out to the service provider and provide details about your project requirements. They will then provide you with a custom quote based on the scope of work and your specific needs.

Fees for Call Centre Representative freelancers

The average daily fee for the experienced freelancers is R500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Call Centre Representative in Cape Town is R550 while in Johannesburg is R450 or in Durban is R475.