Best professionals offering call centre agent services in Harare

Service Overview

Call Centre Agent

In Harare, City of Cape Town, a Call Centre Agent is a professional responsible for handling customer inquiries and providing support via phone, email, or chat.

To perform this service, one needs to possess excellent communication and problem-solving skills, as well as a strong understanding of customer service principles.

Recommended Accreditations and Certifications

Industry professionals in this field often hold certifications such as a Certificate in Customer Service or a Diploma in Business Administration.

Tips for Choosing the Best Service Provider

When selecting a Call Centre Agent, consider their experience, language proficiency, and ability to work under pressure.

Questions to Ask Before Hiring

• What experience do you have in customer service?
• Can you provide examples of previous customer interactions?
• How do you handle difficult customer situations?

Useful References

For more information on Call Centre Agents, consult industry publications such as the International Customer Service Institute.

Average Prices for Call Centre Agent Services in Harare, City of Cape Town

The average hourly fee for a Call Centre Agent in Harare, City of Cape Town is between R50.00 and R100.00.

Requesting a Quote

To request a quote for Call Centre Agent services, simply provide your contact information and details about your project requirements, and a qualified professional will get back to you with a custom quote.

Fees for Call Centre Agent freelancers

The average daily fee for the experienced freelancers is R200.00.

The fee varies depending on the city in which the are located. For instance, the average daily for a Call Centre Agent in Johannesburg is R250.00 while in Cape Town is R220.00 or in Durban is R230.00.