Best professionals offering switchboard operator services in Durban

Service Overview

The role of a switchboard operator is primarily to manage and direct incoming and outgoing calls, messages, and other communications within an organisation.

Professional Requirements

A switchboard operator must possess excellent communication skills, both verbal and written. They should be able to handle multiple phone lines simultaneously, maintain confidentiality when dealing with sensitive information, and remain composed under pressure.

Recommended Accreditations & Certifications

•  Certification in customer service or call centre operations would be beneficial for this role.

Fees for Switchboard Operator freelancers

The average daily fee for the experienced freelancers is R500 . 

The fee varies depending on the city in which they are located. For instance, the average daily fee for a Switchboard Operator in Durban is R550, while in eThekwini Metropolitan Municipality it's R475 or in Cape Town it's R425.