Best professionals offering switchboard operator services in Durban

Service Overview

Switchboard Operator Service in Durban, eThekwini Metropolitan Municipality

A switchboard operator, also known as a receptionist or switchboard attendant, is responsible for answering and directing phone calls, as well as performing various administrative tasks.

Professional requirements for this role include excellent communication and interpersonal skills, as well as the ability to multitask and work under pressure.

Recommended Accreditations and Certifications

While not always necessary, certifications in customer service or call centre operations can be beneficial for switchboard operators.

Choosing the Best Service Provider

When selecting a switchboard operator, consider their experience, skills, and ability to provide excellent customer service.

Questions to Ask Before Hiring

• What is your experience in switchboard operations?
• How do you handle difficult or complex calls?
• Can you provide examples of your customer service skills?

Useful References

For more information on switchboard operations, consider consulting the following resources:

Industry associations and professional organizations

Online training and certification programs

Average Prices for Switchboard Operator Services in Durban, eThekwini Metropolitan Municipality

The average hourly rate for a switchboard operator in Durban, eThekwini Metropolitan Municipality is between R200 and R500.

Prices may vary depending on the operator's experience, the size of the business, and other factors.

Requesting a Quote

When requesting a quote for switchboard operator services, provide as much information as possible about your business and the services you require.

This will help the operator provide a more accurate and competitive quote.

Fees for Switchboard Operator freelancers

The average daily fee for the experienced freelancers is R 800.

The fee varies depending on the city in which the are located. For instance, the average daily for a Switchboard Operator in Durban is R 1000 while in Johannesburg is R 1200 or in Cape Town is R 900.