Best professionals offering remote support services in Durban

Professional Remote Support in Durban, eThekwini Metropolitan Municipality

About the Service

Professional remote support involves providing technical assistance and troubleshooting services to clients remotely. This service is ideal for individuals and businesses that require IT support without the need for on-site visits.

Professional Requirements

To perform this service, professionals must have excellent communication skills, be familiar with various software and hardware systems, and have the ability to troubleshoot complex technical issues.

Recommended Accreditations and Certifications

Industry professionals should consider obtaining certifications in IT support, such as CompTIA A+ or Cisco CCNA, to demonstrate their expertise and commitment to their field.

Tips for Choosing the Best Service Provider

When selecting a remote support service provider, clients should look for professionals with excellent communication skills, a strong understanding of their systems, and a proven track record of delivering quality support services.

Questions to Ask Professionals Before Hiring

• What is your experience with remote support?
• What is your approach to troubleshooting technical issues?
• How do you ensure data security and confidentiality?

Useful References

For more information on remote support services, clients can refer to the following resources:
IT Support Institute,
Remote Support Association

Average Prices for Remote Support in Durban, eThekwini Metropolitan Municipality

The average hourly rate for remote support services in Durban, eThekwini Metropolitan Municipality is between R150.00 and R250.00. However, prices may vary depending on the complexity of the issue and the level of expertise required.

Requesting a Quote

To request a quote for remote support services, clients can simply provide their contact information and a description of the issue they are experiencing. They will then receive a quote from a qualified professional, outlining the services to be provided and the associated costs.

Fees for Remote Support freelancers

The average daily fee for the experienced freelancers is R500.00.

The fee varies depending on the city in which the are located. For instance, the average daily for a Remote Support in Durban is R600.00 while in eThekwini Metropolitan Municipality is R550.00 or in Port Elizabeth is R700.00.