Best professionals offering Customer Service Representatives services in Durban

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Sheetal Haripersad
R50 hour

Sheetal Haripersad

Customer service representative

Customer Service / Support

Highly motivated and customer-oriented professional with a computer engineering background, skilled in troubleshooting and providing exceptional custo ...

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives + 3
Nokuthula  Makhunga
R32 hour

Nokuthula Makhunga

Customer Services at Caltex

Accounting / Finance

I am very trustworthy ,ambitious and I always  fone solution  wwhen ever there is a query. I love the job where I mostly interact with customers. 

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives
Joshua Ramese
R175 hour

Joshua Ramese

Customer Service Expert

Customer Service / Support

I honestly want to work, I will always work and and put 100% of myself into my work. I am very passionate about customers and achieving all my persona ...

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives + 4
Vuyiswa Nyathikazi
R80 hour

Vuyiswa Nyathikazi

Consultant

Administrative

I have worked over five years years in the service and financial industry where I performed many of the duties required by this position. I am compute ...

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives + 7
Karoline Orthen

Karoline Orthen

Tour Consultant

Tourism / Travel / Hospitality

Inbound Tour Consultant in foreign Languages, previously also worked as a Helpdesk Consultant. Am customer service orientated, dedicated and professio ...

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives + 3
Naledi Mjwara
R55 hour

Naledi Mjwara

Customer service advisor

Customer Service / Support

Dedicated customer service professional with knowledge of service delivery and proven mult tasking abilities with polished communication and organizat ...

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives + 1
Ongama Pato
R33 hour

Ongama Pato

Sales associate

Retail

Hard worker and fast learner  · Well in banking and daily planner  · Reliable  · Great customer service 

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives
Thanusha  Munisammy
R300 hour

Thanusha Munisammy

Currently am a production supervisor

Retail

I'm being working for 13 years in this company I can multitask,friendly,able to delegate,have leadership skills,good communication skills able to work ...

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives + 2
Oluhle Ntombela
R160 hour

Oluhle Ntombela

Appointment setter

Customer Service / Support

I'm a young individual that is not comfortable with settling for less so I therefore strive for excellence at all times.

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives
nomfundo Mdlalose
R25 hour

nomfundo Mdlalose

Cleaner/receptionist

Administrative

I am A respectful person, hard worker, good communication skills. I have gained computer skill, customer servic, I work well with people.

Durban, eThekwini Metropolitan Municipality
Customer Service Representatives + 2
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Customer Service Representatives in Durban

Customer Service Representatives

About the Service

Customer service representatives play a crucial role in ensuring that customers have a positive experience with a company or organization. They are responsible for providing support and assistance to customers through various channels, including phone, email, and social media.

Professional Requirements

To become a successful customer service representative, one needs to possess excellent communication and interpersonal skills. They should be able to remain calm and composed under pressure, and be able to resolve customer complaints in a professional and courteous manner.

Recommended Accreditations and Certifications

While certifications are not always required, having one can be beneficial in demonstrating a level of expertise and commitment to the profession. Some popular certifications for customer service representatives include the Certified Customer Service Representative (CCSR) and the Certified Customer Service Manager (CCSM).

Tips for Choosing the Best Service Provider

When choosing a customer service provider, it's essential to look for companies that have a proven track record of delivering high-quality service. You should also consider factors such as their response time, communication style, and ability to resolve issues efficiently.

Questions to Ask Before Hiring

  • What is your experience in providing customer service?
  • How do you handle customer complaints?
  • What is your response time for resolving issues?
  • Do you have any certifications or accreditations?

Useful References

For more information on customer service, you can refer to the following resources:

  • Customer Service Institute of America
  • National Customer Service Association

Average Prices

The cost of hiring a customer service representative can vary depending on the location and the level of expertise required. On average, the daily fee for a customer service representative in Durban, South Africa can range from R200 to R500.

Requesting a Quote

Requesting a quote for customer service through a platform is a straightforward process. You can simply submit your requirements, and the platform will match you with a qualified service provider. Once you've selected a provider, you can review their quote and agree to the terms and conditions. This way, you can ensure that you're hiring a qualified professional who can meet your needs and budget.

Fees for Customer Service Representatives freelancers

The average daily fee for the experienced freelancers is R350.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service Representatives in Durban is R300 while in Johannesburg is R400 or in Cape Town is R500.


Customer Service Representatives jobs near Durban


  • TEEKOM SA Durban

    Job Description · We are seeking a skilled customer service representative to join our team. · Main Responsibilities: · Complete quotes efficiently and accurately, meeting quoting standards and delivering them on time to customers. · Answer incoming phone calls from customers, ad ...


  • Oslo Recruitment Durban

    We are seeking a highly motivated and customer-focused External Sales Representative to drive our client's business growth among end-users in the Durban area. This is an excellent opportunity for a proactive sales professional to promote safety in the workplace and achieve compan ...


  • TEEKOM SA Durban

    Job Description · We are seeking a skilled and customer-focused Customer Service Operations Specialist to join our team at TEEKOM SA. · Key Responsibilities: · Order Management: Receive and process incoming orders in a timely manner, ensuring that all necessary information is acc ...