Best professionals offering Customer Service Representatives services in Durban
Get free quotes from professionals.

Sheetal Haripersad
Customer service representative
Customer Service / Support
Highly motivated and customer-oriented professional with a computer engineering background, skilled in troubleshooting and providing exceptional custo ...

Nokuthula Makhunga
Customer Services at Caltex
Accounting / Finance
I am very trustworthy ,ambitious and I always fone solution wwhen ever there is a query. I love the job where I mostly interact with customers.

Joshua Ramese
Customer Service Expert
Customer Service / Support
I honestly want to work, I will always work and and put 100% of myself into my work. I am very passionate about customers and achieving all my persona ...

Vuyiswa Nyathikazi
Consultant
Administrative
I have worked over five years years in the service and financial industry where I performed many of the duties required by this position. I am compute ...

Karoline Orthen
Tour Consultant
Tourism / Travel / Hospitality
Inbound Tour Consultant in foreign Languages, previously also worked as a Helpdesk Consultant. Am customer service orientated, dedicated and professio ...

Naledi Mjwara
Customer service advisor
Customer Service / Support
Dedicated customer service professional with knowledge of service delivery and proven mult tasking abilities with polished communication and organizat ...

Ongama Pato
Sales associate
Retail
Hard worker and fast learner · Well in banking and daily planner · Reliable · Great customer service

Thanusha Munisammy
Currently am a production supervisor
Retail
I'm being working for 13 years in this company I can multitask,friendly,able to delegate,have leadership skills,good communication skills able to work ...

Oluhle Ntombela
Appointment setter
Customer Service / Support
I'm a young individual that is not comfortable with settling for less so I therefore strive for excellence at all times.

nomfundo Mdlalose
Cleaner/receptionist
Administrative
I am A respectful person, hard worker, good communication skills. I have gained computer skill, customer servic, I work well with people.
Customer Service Representatives
About the Service
Customer service representatives play a crucial role in ensuring that customers have a positive experience with a company or organization. They are responsible for providing support and assistance to customers through various channels, including phone, email, and social media.
Professional Requirements
To become a successful customer service representative, one needs to possess excellent communication and interpersonal skills. They should be able to remain calm and composed under pressure, and be able to resolve customer complaints in a professional and courteous manner.
Recommended Accreditations and Certifications
While certifications are not always required, having one can be beneficial in demonstrating a level of expertise and commitment to the profession. Some popular certifications for customer service representatives include the Certified Customer Service Representative (CCSR) and the Certified Customer Service Manager (CCSM).
Tips for Choosing the Best Service Provider
When choosing a customer service provider, it's essential to look for companies that have a proven track record of delivering high-quality service. You should also consider factors such as their response time, communication style, and ability to resolve issues efficiently.
Questions to Ask Before Hiring
- What is your experience in providing customer service?
- How do you handle customer complaints?
- What is your response time for resolving issues?
- Do you have any certifications or accreditations?
Useful References
For more information on customer service, you can refer to the following resources:
- Customer Service Institute of America
- National Customer Service Association
Average Prices
The cost of hiring a customer service representative can vary depending on the location and the level of expertise required. On average, the daily fee for a customer service representative in Durban, South Africa can range from R200 to R500.
Requesting a Quote
Requesting a quote for customer service through a platform is a straightforward process. You can simply submit your requirements, and the platform will match you with a qualified service provider. Once you've selected a provider, you can review their quote and agree to the terms and conditions. This way, you can ensure that you're hiring a qualified professional who can meet your needs and budget.
Fees for Customer Service Representatives freelancers
The average daily fee for the experienced freelancers is R350.
The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service Representatives in Durban is R300 while in Johannesburg is R400 or in Cape Town is R500.
Customer Service Representatives jobs near Durban
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Customer Helpdesk Agents
2 weeks ago
TEEKOM SA DurbanJob Description · We are seeking a skilled customer service representative to join our team. · Main Responsibilities: · Complete quotes efficiently and accurately, meeting quoting standards and delivering them on time to customers. · Answer incoming phone calls from customers, ad ...
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Ambitious Business Development Specialist
1 week ago
Oslo Recruitment DurbanWe are seeking a highly motivated and customer-focused External Sales Representative to drive our client's business growth among end-users in the Durban area. This is an excellent opportunity for a proactive sales professional to promote safety in the workplace and achieve compan ...
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Customer Service Operations Specialist
4 weeks ago
TEEKOM SA DurbanJob Description · We are seeking a skilled and customer-focused Customer Service Operations Specialist to join our team at TEEKOM SA. · Key Responsibilities: · Order Management: Receive and process incoming orders in a timely manner, ensuring that all necessary information is acc ...