Best professionals offering complaints handler services in Durban

Complaints Handler Service in Durban, eThekwini Metropolitan Municipality

A complaints handler is a professional responsible for managing and resolving customer complaints in a timely and effective manner.

Professional Requirements

To perform this service, an individual should possess excellent communication skills, both written and verbal. They should also be able to empathize with customers' concerns and provide solutions that meet their needs.

Recommended Accreditations & Certifications

• Certification in Customer Service or Conflict Resolution would be beneficial for this role.

Fees for Complaints Handler freelancers

The average daily fee for the experienced freelancers is R1,500.00.

The fee varies depending on the city in which they are located. For instance,

The average daily fee for a Complaints Handler in Johannesburg is R2,000.00

or in Cape Town is R1,800.00 or in Durban is R1,600.00.