Best professionals offering technical support agent services in Cape Town
Get free quotes from professionals.
Wendy Goyi
Content moderator for Tiktok
Customer Service / Support
I am a very professional person,easy person to get along with which plays an important role of being a team player,always willing to help other team ...
Keith Adams
Customer Service Consultant
Customer Service / Support
I have been working in Customer/Client Service collectively for almost seven years, and I am now planning to strengthen my skills and enrich my experi ...
Service Details for Technical Support Agent in Cape Town
Professional Requirements
To perform the technical support agent service, professionals must possess excellent communication and problem-solving skills. They should be familiar with various software applications and have a strong understanding of technical concepts.
Recommended Accreditations and Certifications
Industry professionals may benefit from obtaining certifications such as CompTIA A+ or Cisco CCNA. These certifications demonstrate a level of expertise and commitment to the field.
Choosing the Best Service Provider
When selecting a technical support agent, consider their experience, technical skills, and communication style. Ensure they understand your specific needs and can provide timely support.
Questions to Ask Before Hiring
- What is your experience with technical support services?
- What software applications are you familiar with?
- How do you handle complex technical issues?
- What is your communication style, and how will you keep me informed?
Useful References
For more information on technical support services, refer to the following resources:
ITIL Foundation Certificate in Service Management
CompTIA A+ Certification
Average Prices for Technical Support Agent in Cape Town
The average hourly fee for a technical support agent in Cape Town ranges from 25.00 to 40.00 ZAR. Prices may vary depending on the provider's experience and the specific services required.
Requesting a Quote
To request a quote for technical support services, follow these steps:
1. Describe your specific needs and requirements.
2. Provide details about the services you require.
3. Receive quotes from multiple service providers.
4. Compare quotes and select the best provider for your needs.
Fees for Technical Support Agent freelancers
The average daily fee for the experienced freelancers is 150.00 ZAR.
The fee varies depending on the city in which the are located. For instance, the average daily for a Technical Support Agent in Cape Town is 120.00 ZAR while in Johannesburg is 180.00 ZAR or in Durban is 160.00 ZAR.
technical support agent jobs near Cape Town
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Technical Support Agent
1 month ago
GoMetro Durbanville+Job summary · Ayuda a clientes con preguntas técnicas básicas relacionadas con datos telemáticos y plataforma Bridge. · +ResponsibilitiesAssist customers with basic technical queries related to telematics data and the Bridge platform. · ...
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Technical Support Consultant
1 month ago
SupportYourApp Cape TownWe operate globally, supporting clients in 60 languages across diverse industries.Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. · ...
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Customer Support Agent
1 month ago
CAPAGO International Cape Town, Western CapeWe are looking for an experienced English-speaking Customer Support Agent to join our team. · Handling mainly inbound contacts, addressing inquiries and guiding applicants through the visa application process ; · Promptly respond to inquiries from both standard and platinum custo ...