Best professionals offering technical support agent services in Cape Town

Get free quotes from professionals.

Wendy Goyi
ZARR 60 per hour

Wendy Goyi

Content moderator for Tiktok

Customer Service / Support

I am  a very professional person,easy person to get along with which plays an important role of being a team player,always willing to help other team ...

Cape Town, City of Cape Town
Technical support agent + 2
Keith Adams
ZARR 70 per hour

Keith Adams

Customer Service Consultant

Customer Service / Support

I have been working in Customer/Client Service collectively for almost seven years, and I am now planning to strengthen my skills and enrich my experi ...

Cape Town, City of Cape Town
Technical support agent + 3
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Technical support agent in Cape Town

Service Details for Technical Support Agent in Cape Town

Professional Requirements

To perform the technical support agent service, professionals must possess excellent communication and problem-solving skills. They should be familiar with various software applications and have a strong understanding of technical concepts.

Recommended Accreditations and Certifications

Industry professionals may benefit from obtaining certifications such as CompTIA A+ or Cisco CCNA. These certifications demonstrate a level of expertise and commitment to the field.

Choosing the Best Service Provider

When selecting a technical support agent, consider their experience, technical skills, and communication style. Ensure they understand your specific needs and can provide timely support.

Questions to Ask Before Hiring

  • What is your experience with technical support services?
  • What software applications are you familiar with?
  • How do you handle complex technical issues?
  • What is your communication style, and how will you keep me informed?

Useful References

For more information on technical support services, refer to the following resources:

ITIL Foundation Certificate in Service Management

CompTIA A+ Certification

Average Prices for Technical Support Agent in Cape Town

The average hourly fee for a technical support agent in Cape Town ranges from 25.00 to 40.00 ZAR. Prices may vary depending on the provider's experience and the specific services required.

Requesting a Quote

To request a quote for technical support services, follow these steps:

1. Describe your specific needs and requirements.

2. Provide details about the services you require.

3. Receive quotes from multiple service providers.

4. Compare quotes and select the best provider for your needs.

Fees for Technical Support Agent freelancers

The average daily fee for the experienced freelancers is 150.00 ZAR.

The fee varies depending on the city in which the are located. For instance, the average daily for a Technical Support Agent in Cape Town is 120.00 ZAR while in Johannesburg is 180.00 ZAR or in Durban is 160.00 ZAR.


technical support agent jobs near Cape Town

  • GoMetro Durbanville

    +Job summary · Ayuda a clientes con preguntas técnicas básicas relacionadas con datos telemáticos y plataforma Bridge. · +ResponsibilitiesAssist customers with basic technical queries related to telematics data and the Bridge platform. · ...

  • SupportYourApp Cape Town

    We operate globally, supporting clients in 60 languages across diverse industries.Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. · ...

  • CAPAGO International Cape Town, Western Cape

    We are looking for an experienced English-speaking Customer Support Agent to join our team. · Handling mainly inbound contacts, addressing inquiries and guiding applicants through the visa application process ; · Promptly respond to inquiries from both standard and platinum custo ...