Best professionals offering help desk services in Cape Town

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Cornelia Melicia Stuurman
ZARR 80 per hour

Cornelia Melicia Stuurman

Customer service administration

Administrative

I am a hard worker. I always strive to achieve the highest standards possible at any task given to me.  · I am also a custom to working in challenging ...

Cape Town, City of Cape Town
Help desk + 3
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Help desk in Cape Town

Help Desk Services in Cape Town, City of Cape Town

About Help Desk Services

Help desk services are professional support services that provide technical assistance and troubleshooting to clients with computer, software, or network-related issues. Industry professionals in this field possess strong communication skills, technical knowledge, and problem-solving abilities.

Recommended Accreditations and Certifications

Recommended accreditations and certifications for help desk professionals include CompTIA A+, Cisco CCNA, and ITIL Foundation.

Tips for Choosing the Best Help Desk Provider

When choosing a help desk provider, consider their experience, technical expertise, and customer service skills. Ensure they have a strong understanding of your specific needs and can provide timely and effective support.

Questions to Ask Help Desk Professionals

  • What experience do you have in providing help desk services?
  • What technical certifications do you hold?
  • How do you handle complex technical issues?
  • What is your response time for resolving issues?

Useful References

For more information on help desk services, refer to the Help Desk Institute or the International Association of Help Desk Managers.

Average Prices for Help Desk Services in Cape Town

The average hourly rate for help desk services in Cape Town is between R150 and R300.

Requesting a Quote

To request a quote for help desk services, simply describe your needs and requirements, and a professional will provide you with a customized quote based on your specific needs.

Fees for Help Desk freelancers

The average daily fee for the experienced freelancers is R1,500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Help Desk in Cape Town is R1,800 while in Johannesburg is R2,000 or in Durban is R1,200.

help desk jobs near Cape Town

  • Travel Desk Agent

    1 month ago

    The President Hotel Cape Town

    We are seeking an experienced Hotel Travel Desk Agent who understands service excellence, attention to detail and personalised guest engagement. · ...

  • Senior Service Desk Analyst

    4 weeks ago

    Acacium Group Cape Town, Western Cape

    As a Service Desk Analyst, you'll be the friendly face behind our IT support, helping users across the business stay connected, · productive and secure.Triage incidents and fulfill service requests. · Maintain clear documentation and produce reports that drive continuous improvem ...

  • Service Desk Technician

    1 month ago

    Cape Union Mart Group Cape Town

    Our IT department currently seeks a reliable, flexible and responsible individual to field all calls to our IT Service Desk. · ...