Mark Staples

2 years ago ·

Post by Mark
>
NEW EMPLOYMENT AVAILABLE : #ServiceAdvisor (with #Automotive / #Dealership / #Commercial Industry exp req.) REF: TRG 2060 (#Newcastle) from #TheRecruitmentGuy

NEW EMPLOYMENT AVAILABLE : #ServiceAdvisor (with #Automotive / #Dealership / #Commercial Industry exp req.) REF: TRG 2060 (#Newcastle) from #TheRecruitmentGuy

GUY SOUTH AFRICA'S RECRUITMENT & STAFFING SPECIALISTS

VACANCY AVAILABLE

APPLICATION REF NUMBER : 2060

INDUSTRY | Automotive AREA | Newcastle
EMAIL | therecruitmentguy@outlook.com TYPE | Permanent

An exp. SERVICE ADVISOR (with AUTOMOTIVE / MOTOR DEALERSHIP
INDUSTRY) is required for permanent employment based in Newcastle.
Represent the dealership at reception, welcome customers, book in units for
repairs/servicing. Answer questions about service outcomes, schedule and
book appointments, facilitate units and customer drop-offs and pick-ups. Assist
with parts sourcing, and pricing and create quotes for customers’ approval
Provide customers with feedback and information regarding the progress of
unit repairs. Establish and maintain good working relationships with fleet
customers, to encourage repeat and referral business. Complaints handling to
resolution. Any other related duties as required by the Managing Director and
Workshop Manager when required. Greet customers and offer excellent
customer service. Maintain customer records and enter data into dealership
system

NON-NEGOTIABLE APPLICATION REQUIREMENTS

« Min 3 year's exp. as a Service Advisor with a reputable Automotive / Motor
Dealership brand

« Strong knowledge of administrative processes and systems (workshop
management system) + Exp with corporate dealerships / and volume brands

« Track record of reaching targets

« Exceptional customer service + administrative abilities

+ Grade 12 Matric + Computer literate / Pastel / Excel / Kerridge / Pinnacle
(adv) + Driver's license

« Able to work in a highly pressurised environment with attention to detail

« Contactable references

« Position based in Newcastle. (external applicants’ reason for relocation

required?).
IF YOU DO NOTHEAR FROM US WITHIN 2 WEEKS,
PLEASE ACCEPT THAT YOUR APPLICATION WAS UNSUCCESSFUL
APPLICATIONS VIA EMAIL WILL BE CONSIDERED.

PERMANENT | CONTRACT | TEMP | PROJECT | SHUT-DOWN

{ink JG]

#

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