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    After Market Services Leader - Cape Town, South Africa - Amazon Commercial Services (South Africa) (Pty) Ltd - N09

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    Full time
    Description
    Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon's South Africa team

    We are looking for a talented Program Manager to support our After Market Services programs. You will own the building of this program that deal with all inventory customers return to Amazon.

    You will work directly with legal, operations, transportation, and a variety of internal and external partners to ensure the best inventory outcomes possible.

    The right candidate will have program management background and experience in leading large projects.

    You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.

    This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

    Key job responsibilities
    Partner with senior stakeholders to build and execute the program, and future roadmaps to achieve business goals.
    Identify the gaps and pain points in the existing processes and come up with solutions - short and long term
    Partner with teams to secure resources, scope efforts, set project priorities and milestones, and drive delivery.
    Set up performance management and compliance mechanisms and track performance on a day to day basis;
    Write reports/documents that detail the progress to leadership on a frequent basis
    Operate autonomously; drive forecasts, and handle escalations

    We are open to hiring candidates to work out of one of the following locations:

    Cape Town, ZAF

    BASIC QUALIFICATIONS

    • 5+ years of product or program management, product marketing, business development or technology experience
    • Bachelor's degree or equivalent
    • Experience owning/driving roadmap strategy and definition
    • Experience with end to end product delivery
    • Experience with feature delivery and tradeoffs of a product
    • Experience as a product manager or owner
    • Experience owning technology products
    PREFERRED QUALIFICATIONS

    • Experience in influencing senior leadership through data driven insights
    • Experience working across functional teams and senior stakeholders
    Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

    Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.

    In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa.

    Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.



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