Junior Travel Specialist - Johannesburg, South Africa - HotelJobs
Description
New Vacancy :
Junior Travel Specialist
Johannesburg, South Africa
Our Client is looking for remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment.
Requirements:
- 1 to 4 years of Travel Specialist experience renumeration will be dependent on experience.
- Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailormade itineraries.
- Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents.
- Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
- Working hours early and late shift, and emergency duty, on a weekly rotational basis.
- Proactive selling of products and services ensuring the best possible experience for the guests.
Description:
- Understanding of travel industry channels
- Excellent computer skills including:
- WETU advantageous
- Tourplan advantageous
- Initial understanding and knowledge of &Beyond product. A good knowledge of South Africa, Southern and East Africa preferable more training will be provided should the applicant prove successful.
- Calm and professional manner of servicing agents and guests
- Problemsolving skills
- Experiential creativity (crafting the ultimate guest experiences)
Personal Characteristics:
- Good interpersonal skills
- Sense of urgency
- Passionate about delighting guests
- Diligence and selfmotivation to meet deadlines and keep on top of your job.
- Willingness/ability to share information and teach and inspire others.
- Excellent communication skills (E.g., verbal, written, reporting and body language)
- Time management
- Teamwork and interpersonal skills
- Conflict management and resolution
- Attention to detail
- Administration and organization skills
- Paperless filing
- Speed Reading and typing
Package on offer
- Salary is dependent on qualification and experience
- Company benefits
Starting Date:
ASAP
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