Supervisor - Customer Back Office Support - Johannesburg, South Africa - MTN Nigeria

MTN Nigeria
MTN Nigeria
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Their purpose is to:

  • Lead, manage, and enable their teams to ensure success as well as CXO's strategic
and operational objectives placing MTN at the forefront of leading customer

experience

  • Ensure that all customer expectations across MTN's approved second line support
platforms are met and positive online sentiment is achieved and maintained

  • Drive Digital engagement and ultimately transformation across the CX,
transitioning internal and external customers from traditional touchpoints to

Digital platforms
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