Specialist - Managed Services Operations - Johannesburg, South Africa - MTN Nigeria
Description
The Specialist:
Managed Services Operations will be responsible to:
- Ensure that all active and passive components of the BTS sites in the region are maintained effectively and according to relevant procedures and standards as per the SLA with the vendors and ensure awareness and adherence to MTNSA's agreed SLA's
- Plays an active role in managing the relationship with the vendor and ensure the vendor adhere to governance and SLA (as per the vendor contract and MTNSA SLA's)
- Ensure the best solutions are implemented to improve network performance
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