Senior SAP Authorisations Specialist - Pretoria, South Africa - Mediro ICT

Mediro ICT

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Applications operations support for Authorisations.

Providing 1st level support to users; adhering to documented processes.

Providing 2nd level support to processes where documented.

Recording, routing, and monitoring all reported incidents using ITSM to the BMW incident management process.

Liaising with other fix groups and other plant based or central support organisations within BMW.

Taking ownership of incidents reported by users, through to resolution.

Adhering to documented BMW escalation processes.

Carrying out regression testing

Interact with consultants of other modules

User interface transactional solutions

In the course of normal duties, identify and report discrepancies in documented processes.

Manage general queries in a timely and professional manner.

Recording ALL incidents using the BMW standard toolset.

Use of the standard BMW knowledge database tools (currently Primus).

Monitoring logs for user queries.

Liaise with development/team leads on user's access requirements, new transactions, role creation etc.

Enforce SAP security and SAP development guidelines.

Provision of technical security and authorisations support and guidance to both the business and the SAP support teams.

C_SECAUTH_20 - SAP Certified Technology Associate.

Min - 8 years' SAP Authorisation experience.

Applications operations support for Authorisations -NBK/IBV Tasks.

Role Design.

Role Build (Role changes/new roles (single and Composite).

2nd Line Support.

All IBV Functionality (BMW Specific tool).

Transport creation (with CHARM Solution Manager/Focus Build).

ITSM change ticket creation.

JIRA/Confluence.

SAP Authorization in all modules SAP ERP, SAP Fiori (Advantageous).

Strong experience in Applications Operations

MS Excel (Strong Formula knowledge)

Good understanding of system landscape to design adequate and governance compliant to secure role design and user provisioning.

Proven experience roles design, and support within an SAP environment.

Good problem-solving capabilities are necessary to investigate and propose alternate solutions for compliance conflicts.

Between - 7 Years