Operations Manager - Cape Town, South Africa - The Joblink

The Joblink

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Contact person for this position:
Ronel Bakker

Job overview

Responsibilities:

Ensure that all projects are produced in a correct, cost effective and timely manner in alignment with specifications and quality requirements
Implement and improve operational systems, processes and best practises that ensure organisational wellbeing
Purchase materials, plan inventory and ensure warehouse efficiency
Contribute towards the achievement of the company's strategic and operational objectives
Understand the financial position of the organisation and utilise this to improve profitability
Perform quality controls and monitor production output
Recruit, train, supervise and appraise human resources
Ensure that the client expectations are surpassed
Review upcoming events and plan crew and equipment needs with your team.
Work closely with, direct and guide the technical relations manager, project managers and operational staff.
Build positive working relationships with the centre event management, support staff and clients alike.
Follow and maintain existing Standard Operating Procedures (SOPs) for event management and operational functions.
Perform quality controls and monitor production output
Fulfil other duties as assigned to ensure success of all event projects.

Requirements:

Proven work experience as an operations manager in an events industry environment (preferred)
Experience in organisational effectiveness and strategic operations management
Understanding of audiovisual and staging event projects (preferred)
Budget development and oversight experience
Familiarity with business and financial principles and practices
Must be able to read and understand technical drawings
Ability to effectively communicate with all levels of the organisation
Authoritative leadership with a natural ability to plan and delegate
Ability to manage operational staff to maintain efficiency and maximise resources.
Will be both crew and client interfacing and therefore must have excellent interpersonal skills
Must have excellent customer service and communication skills, politely and promptly responding to all internal and external requests.
Computer proficiency and a good working knowledge of Google Workspace, printers, basic computer interfacing and computer networking.
Must have high attention to detail, excellent organisational and multitasking skills.
Ability to embrace our culture and follow all company policies and procedures.
Ability to maintain a professional appearance and attitude at all times and be willing to adhere to our company's appearance and grooming guidelines.
Ability to work a flexible schedule as dictated by business needs.
Must be willing to work outside of normal business hours, long hours, weekends, evenings, and holidays, if and when needed.