Coordinator, Global Field Investigations Quality Assurance - Cape Town, Western Cape

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer exper ...

We are recruiting an experienced QA – Sales Specialist to support high-profile sales campaigns within a fast-paced BPO contact centre environment. · This role is critical in driving conversion, revenue growth, and world-class customer experience through strong quality governance ...

Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow and protect what matters most. Quality Assurers are responsible for monitoring and analysing sales and service interactions between consultant ...

+The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer expe ...

We're searching for a Quality Engineer (QE) with a passion for technology to join a dynamic Cape Town team. · We'll help deliver community-first online platforms for education and enterprise clients. Work alongside 2 developers and fellow QEs, reporting to the QA Manager, ...

The Quality Assurance Consultant is responsible for the implementation, · maintenance and oversight of the Quality Management System (QMS) · ...

Quality assurance manager responsible for maintaining accurate quality control to ensure on-time delivery of produced products. · ...

The Administrator will primarily support our ICS fund operations quality assurance initiative. The post holder will be responsible for assisting with the establishment of a quality assurance program within ICS Fund operations. · ...

The Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback to the employees and managers on adherence to policies, procedures and customer experience whilst maintaining relationships with business partners. · We're all abou ...

The Quality Assurance Lead will be responsible for establishing managing and leading end-to-end Quality Assurance (QA) practices across a large-scale SAP landscape. · Key Responsibilities · Lead the set-up preparation and execution of Quality Assurance activities across SAP proje ...

Afri Training specializes in designing customized courses for businesses addressing specific knowledge gaps through flexible training programs that integrate into work schedules. · Ensure quality compliance health and safety continuous improvement of all education training assess ...

The Quality Assurance Lead will be responsible for establishing, managing and leading end-to-end Quality Assurance (QA) practices across a large scale SAP landscape. · ...

We are looking for a Quality Assurance Consultant to monitor and analyze interactions of agents and customers to provide feedback to employees and managers on adherence to policies, procedures, and customer experience while maintaining relationships with business partners. · The ...

The Quality Assurance Consultant will be an integral part of the Retail Operations team. · Responsible for ensuring that internal control systems are effectively identified, assessed, monitored and managed. · ...

Join an agile team at South Africa's fastest-growing fintech where you'll work with disruptive payment solutions AI adoption and cutting-edge technology across our 3.7 million customer base within PayJustNow and Finchoice Be part of a purpose-driven organisation making a real dif ...

+ Job summary If you thrive in a high-accountability manufacturing environment, enjoy building disciplined systems, and want to make a visible impact across quality, compliance, and safety — this role is for you. · ...

We are hiring for Quality Assurance Manager to drive excellence and transform processes in our operations. · Quality assurance & monitoring · Build robust quality frameworks for transactional processes · ...

We are seeking a Quality Assurance Auditor to ensure compliance with regulatory standards and company procedures. · Plan and conduct audits of facilities and processes. · Monitor corrective and preventative actions. · ...

Job summary · Kenvue is currently recruiting for a Quality Assurance Specialist. · Ensuring shop floor plant quality through GEMBA walk's, quality inspections, self inspections and effectiveness checks. Responsible the day-to-day management to the sample and document retention ro ...

We are seeking a senior level QA Engineer to join our dynamic and collaborative software development team. · Assisting with designing, developing, and executing sophisticated automated test strategies. · Mentor other QA team members and drive the continuous improvement of quality ...

The Quality Assurance Consultant is responsible for the implementation, maintenance, and oversight of the Quality Management System (QMS) in local affiliates. This role ensures compliance with regulatory requirements, quality standards, and company policies. · Bachelor's degree i ...