Quality Assurer - Cape Town

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer exper ...

+The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer expe ...

We are recruiting an experienced QA – Sales Specialist to support high-profile sales campaigns within a fast-paced BPO contact centre environment. · This role is critical in driving conversion, revenue growth, and world-class customer experience through strong quality governance ...

We're searching for a Quality Engineer (QE) with a passion for technology to join a dynamic Cape Town team. · We'll help deliver community-first online platforms for education and enterprise clients. Work alongside 2 developers and fellow QEs, reporting to the QA Manager, ...

The Administrator will primarily support our ICS fund operations quality assurance initiative. The post holder will be responsible for assisting with the establishment of a quality assurance program within ICS Fund operations. · ...

+ Job summary If you thrive in a high-accountability manufacturing environment, enjoy building disciplined systems, and want to make a visible impact across quality, compliance, and safety — this role is for you. · ...

The Quality Assurance Lead will be responsible for establishing, managing and leading end-to-end Quality Assurance (QA) practices across a large scale SAP landscape. · ...

Afri Training specializes in designing customized courses for businesses addressing specific knowledge gaps through flexible training programs that integrate into work schedules. · Ensure quality compliance health and safety continuous improvement of all education training assess ...

The Quality Assurance Lead will be responsible for establishing managing and leading end-to-end Quality Assurance (QA) practices across a large-scale SAP landscape. · Key Responsibilities · Lead the set-up preparation and execution of Quality Assurance activities across SAP proje ...

The Quality Assurance Consultant will be an integral part of the Retail Operations team. · ...

Job summary · Kenvue is currently recruiting for a Quality Assurance Specialist. · Ensuring shop floor plant quality through GEMBA walk's, quality inspections, self inspections and effectiveness checks. Responsible the day-to-day management to the sample and document retention ro ...

The Quality Assurance Manager will maintain accurate quality control to ensure the on-time delivery of produced products and lead the performance of quality managers to ensure adherence to quality control processes.Responsible for maintaining accurate quality control... · Leaders ...

Join an agile team at South Africa's fastest-growing fintech where you'll work with disruptive payment solutions AI adoption and cutting-edge technology across our 3.7 million customer base within PayJustNow and Finchoice Be part of a purpose-driven organisation making a real dif ...

Lasec SA is looking to recruit a Quality Assurance Officer based at the NdabeniOffices in Cape Town. · ...

The Transactional Quality Manager is responsible for overseeing and improving the quality of transactional processes across operations. · Develop and implement quality frameworks for transactional processes. · Conduct regular audits, reviews, and sampling of transactions to ensur ...

We are looking for a Quality Assurance Consultant to monitor and analyze interactions of agents and customers to provide feedback to employees and managers on adherence to policies, procedures, and customer experience while maintaining relationships with business partners. · The ...

We are seeking a Quality Assurance Analyst to ensure the quality of all software developed by our teams. The successful candidate will execute tests and manage defects in alignment with commitments. · ...

We are seeking a Quality Assurance Auditor to ensure compliance with regulatory standards and company procedures. · Plan and conduct audits of facilities and processes. · Monitor corrective and preventative actions. · ...

We are seeking a Quality Assurance Engineer to join our agile team at South Africa's fastest-growing fintech. You will be responsible for owning the quality and automation strategy across web and mobile platforms, ensuring every release meets the highest standards. ...

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Your working life is how you spend a large proportion of your time. Why not spend it realising your potential. · We focus on you and, with your drive, look to create yo ...