Jobs
>
Cape Town

    Senior NOC Engineer - Cape Town, South Africa - Pronel Personnel

    Pronel Personnel
    Pronel Personnel Cape Town, South Africa

    3 hours ago

    pronel personnel background
    Full time
    Description

    Our client based in Cape Town (CBD) is currently seeking a highly skilled Senior NOC Engineer to join their team. The Senior NOC Engineer will be responsible for ensuring the optimal performance, availability and security of the network infrastructure. The role requires a deep understanding of networking technologies, excellent troubleshooting skills and the ability to work in a fast-paced environment.

    The role is shift-based, including night shifts - supporting network infrastructure (24/7 function).

    Responsibilities:

    • Monitor network performance, availability and security using network monitoring tools
    • Respond promptly to network alerts, alarms and incidents, and take appropriate actions to resolve issues
    • Use the appropriate communication channels to notify other team members of any outages or network issues
    • Perform regular health checks and proactive maintenance to ensure network reliability and performance
    • Investigate and troubleshoot network incidents and outages, identifying root causes and implementing corrective actions
    • Coordinate with internal teams and external vendors to resolve complex network issues promptly
    • Document incident details, resolutions and troubleshooting steps for future reference
    • Plan, schedule and implement network changes, upgrades and configurations following established change management processes
    • Perform risk assessments and impact analysis for proposed network changes to minimise disruptions
    • Monitor and analyse network traffic for security threats and vulnerabilities, and take proactive measures to mitigate risks
    • Work closely with cross-functional teams, including Junior Support Engineers, Senior Support Engineers, Principal Engineers, Management and Administration to address network issues

    Role Requirements:

    • Minimum required certifications: CCNA/MTCNA/JNCIA
    • Minimum required experience: 2-5 years of working experience with a WISP/FISP or in a NOC
    • Experience or qualification in Small Cell, DAS and Cellular technology
    • Willing and able to work night shifts
    • Ability to work quickly, calmy and decisively under pressure, and must be process-oriented in approach to work

    Please apply directly here.

    Please note: due to the high volume of responses, only shortlisted candidates will be contacted.

  • The Talent Room

    NOC Engineer

    1 week ago

    The Talent Room Cape Town, South Africa

    The Network Operations Centre Engineer (NOC) maintains the network and responds as necessary across the National Network. The person will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution. · Key Responsibility ...

  • FACT

    NOC Engineer

    6 hours ago

    FACT Cape Town, South Africa Full time

    A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management. · B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA ...

  • Mass Staffing Projects

    Contracts Manager

    4 days ago

    Mass Staffing Projects Cape Town, South Africa

    **Job Information** · - Location- Cape Town- Salary- R1.2mil - R900k- Job Type- Permanent- Education- Engineering or Law Degree- Experience years- Reference- TL090421CM- · - Fax A leading International IPP is looking for a Contracts Manager with REIPPPP experience to join their ...

  • Vodafone

    Sto

    6 days ago

    Vodafone Cape Town, South Africa

    **Role purpose**: · Monitoring of the Transport network, Logging of trouble tickets and management of incidents as per the incident management policy / procedure, troubleshooting and co-ordinating resolution of fault with the support areas. · **Your responsibilities will include* ...

  • Vodafone

    Specialist

    6 days ago

    Vodafone Cape Town, South Africa

    **Role purpose**: · Monitoring of the Transport network, troubleshooting and co-ordinating resolution of fault with the support areas. Provide guidance and support to the Transport L1 team, perform root cause analysis and respond to client queries. Identify and implement automati ...

  • Vodafone

    Specialist Service Delivery

    1 week ago

    Vodafone Bellville, South Africa

    **Role purpose**: · Escalations, problem management, measurement and reporting, Monitoring and on-duty shift support services. OPCO Support, SLA Management, OLA Management, WAR ROOM Co-ordination, Relationship Management · **Your responsibilities will include**: · To liaise with ...

  • Nexio

    Technical Specialist

    6 days ago

    Nexio Bellville, South Africa

    **OVERVIEW** · Our client requires technical specialist to work within a fault management environment to provide high level technical support. · **ROLE AND RESPONSIBILITIES**: · A Technical Specialist is responsible for the following: · - Liaise with third party NOC engineers and ...

  • Herotel

    Helpdesk Agent Tier 2

    1 week ago

    Herotel Stellenbosch, Western Cape, South Africa

    Applications are invited for the **Helpdesk Agent - Tier 2 **position to be based in **Stellenbosch or Worcester, Western Cape.** · **PURPOSE OF THE ROLE**: · Tier 2 Helpdesk Agents provide first and second line and core advanced customer support. This includes escalations from T ...

  • Pronel Personnel

    Lead Engineer

    3 hours ago

    Pronel Personnel Cape Town, South Africa Full time

    Our client based in Cape Town (CBD) is currently seeking a Lead Engineer to join their innovative team. The Lead Engineer will be responsible for leading technical initiatives, driving engineering excellence and mentoring team members to deliver high-quality solutions. The role r ...

  • Pronel Personnel

    Senior Support Engineer

    3 hours ago

    Pronel Personnel Cape Town, South Africa Full time

    Our client based in Cape Town (CBD) is currently seeking a Senior Support Engineer. The role is shift-based + weekends and involves supporting business infrastructure. · Responsibilities: · Provide expert-level technical support and troubleshooting assistance to customers via ...

  • Pronel Personnel

    Junior Support Engineer

    3 hours ago

    Pronel Personnel Cape Town, South Africa

    Our client based in Cape Town (CBD) is currently seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues and ensuring a positive customer experience. This role ...

  • Teleperformance

    TPSA Customer Service Advisor

    6 days ago

    Teleperformance Cape Town, South Africa

    Overview · To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products and servic ...

  • Teleperformance

    Customer Service Advisor

    6 days ago

    Teleperformance Cape Town, South Africa

    Overview · To provide a Simply Brilliant customer experience by professionally and courteously handling all customer · contact in compliance with company directive. To actively promote the Brand by providing quality customer · service at every instance, promoting products and ...

  • HeroTel

    Network Engineer Tier 4

    2 weeks ago

    HeroTel Western Cape,, South Africa Full time

    HeroTel's job vacancy, Career and Recruitment · Job title : Network Engineer Tier 4 – North, ZA jobs in Western Cape · Job Location : Western Cape, · Deadline : May 05, 2024 · Quick Recommended Links · Jobs by Location · Job by industries · Key Performance Areas would include, ...

  • Uptime Solutions Ltd

    3rd Line Support Engineer

    2 weeks ago

    Uptime Solutions Ltd Cape Town, South Africa Remote job Full time

    @Uptime provide white label IT Support, Helpdesk and NOC services to MSPs enabling them to extend the services they can offer their customers. This role involves working with a leading US based MSP who will support the successful candidate in increasing their technical knowledge. ...