Field Service Technician - Witbank, South Africa - Eazi Access Rental

Eazi Access Rental

Verified Company

Witbank, South Africa

2 days ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

1. JOB PURPOSE**To ensure that equipment is delivered and proactively maintained in good working order, fully functional and free from any damages that might cause harm, therefore safe to operate as defined by MEWP standards.

2. Key performance areas**Off-load of MEWP Equipment

Offload machine, perform PDI (Post Delivery Inspection) together with the customers and record any damages and/or snags, including proper mine spec's

Training

Provide Certification to operators upon successful completing of MEWP Operators Training

PDI, Maintenance and Repairs

Maintain MEWP equipment operational by completing regular inspections and functional procedures

Stock take and Vehicle stock

Monthly vehicle stocktake
Keep standard stock quantities in vehicle

3. ORGANISATIONAL STRUCTURE**Operational

4. DECISION MAKING AUTHORITY**Field Services resource allocation

5. PROFILE TRAIT GUIDELINE (as per DISC)**
6. JOB DESCRIPTION**The Field Services Technician is responsible for the following:
AREA / TYPE

Responsibilities
The off-load of MEWP Equipment

Planning daily travel schedule
Investigating complaints, conducting tests and resolving general maintenance tasks
Off-load machine, perform PDI (Post Delivery Inspection) together with the customers and record any damages and/or snags, including proper mine spec's

Training

Provide Certification to operators upon successful completing of MEWP Operators Training
Complete a full Functional test whilst training any appointed operator

PDI, Maintenance and Repairs

Maintain MEWP equipment operational by completing regular inspections and functional procedures as defined from time to time and complete preventive maintenance tasks, correcting equipment deficiencies, making adjustments and alignments, check and maintain mine spec requirements if required
Determine equipment condition by conducting inspections and diagnostic tests, identifying worn and damaged parts and reporting as may be required
Keeps equipment available for use by monitoring and completing preventive maintenance schedules, installing components, parts, oil, water and upgrades when required and control corrosion
Verify equipment performance by conducting predefined functional tests, adjusting controls and systems
Keep record of completed jobs. Conform with MEWP standards and equipment requirements by ensuring up-to-date documentation are available upon request - services and safety stickers/decals, on-board documentation, documentation regarding engine services, hydraulic services, load test, load test inspections and mine specific documentation as well as site specific documentation
Keep operational tools and spares for, troubleshooting breakdowns, performing preventive maintenance and for calling-in repairs
Standby and call-out as and when required

Stock take and Vehicle stock

Monthly vehicle stock-take
Keep standard stock quantities in vehicle
Place required stock orders, verify receipt and track backorders

7. SKILLS REQUIRED - SPECIFIC**
7.1 SKILLS**
KPA

Skill
PDI, Maintenance and Repairs

Technical minded as well as Customer services orientated with a recognised technical qualification, preferably a red seal millwright
Knowledge of MEWP equipment regarding operations, functions, technical functions, parts and tools including a comprehensive understanding of hydraulics, engine mechanics, electrical, electronics and technical schematics.
Clear understanding of safety management and risk assessment
Mechanical, hydraulic, electric and electronic tooling knowledge
Knowledge of mechanical inspections, tools and analysers

Administration and Technology

Understanding and intensive use of sms, mms, internet and cellular communications
Computer literate as well as MS office
Time Management
Documentation Skills
Inventory Control

Individual Skills

Verbal communication
Attention to Detail
Thoroughness
Problem Solving
Dealing with Complexity
Dependability
Persistence
Attendance
Independence
High energy Levels
Analysing Information

7.2 INTERNAL COMPETENCIES**
Competency

Level
AX

Informed

Do

Safety and risk assessment

Do

MEWP equipment

Teach

Customer Satisfaction and Customer service

Do

Coach - Train the Trainer

Do

Machine Familiarisation 1 and 2

Do

JLG Technical Training

Do

7.3 WORK EXPERIENCE REQUIRED**
Job

Functional experience

Years
a) Technician

Post Qualification - Maintenance and repairs on MEWP or related equipment

Qualified Millwright - Red Seal

3

b) Field Service

Technical field services, maintenance and repairs

2

c) Customer Service

Fluent communication and customer service skills

1

Job Types:
Full-time, Permanent