Sector Manager: Specialized Services- Vryheid - Ermelo, South Africa - Fidelity Services Group

Thabo Mthembu

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Thabo Mthembu

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Description
**Sector Manger

  • Specialized Services Division (Ermelo)**A position for a Sector Manager under Specialized Services Division exists at

FSS:
Specialized Services Vryheid reporting to the Divisional Manager. The Sector Manager is responsible for overseeing daily business operations and ensuring compliance to contractual requirements. Always maintain a professional working relationship with Executives, General Managers, Regional Managers, Staff and Clients.


Experience, Requirements and Qualifications:

**
  • PSIRA
Grade A/B Registration and Accreditation

  • Firearm Competent
  • Matric certificate (Grade 12)
  • No criminal record or any pending cases
  • At least 10 years' experience in the Security industry
  • At least 5 years' experience in Operational / Guarding Security industry
  • Exceptional staff management experience
  • Computer literate and proficient on all Microsoft programs
  • Valid driver's licence with own reliable transport
  • Knowledge of business process, function, and acumen
  • Has a good command of the English language both written and verbal.
  • Excellent communication skills and the ability to work well with people at all levels are essential.
  • Knowledge of ISO 9001:2000 quality Management and requirements
  • Strong Financial knowledge
  • Must reside in the Witbank Regions
  • Must have knowledge of:
  • Sectorial Determination
  • Basic Conditions of Employment Act (BCEA)
  • PSIRA
  • FAMS
  • S.O. Standards
  • Occupational Health & Safety
  • Fleet and logistics

Job Description:
(Not totally inclusive)


  • Selfmotivated and result driven, ensuring good customer service, improving operational and administrative processes.
  • Oversee all staff, budgets, operations and guarding of the respective business area.
  • The formulating of overall strategy, managing people and establishing policies and procedures.
  • To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
  • Ensuring growth, thrive and profit rising for the branch.
  • Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
  • Set and manage goals for new business.
  • Financial management of business.
  • Ensure that feedback on projects is always provided to Regional Executive.
  • Overseeing daily business operations and ensuring compliance to contractual requirements.
  • Develops, reviews, updates, and implements business strategic planning, sales, financial performance, goals, objectives, and new development to improve business and profitability growth
  • Training lower level managers and staff.
  • Ensuring subordinates are in line with company policies and procedures.
  • Creating, managing budgets, optimize expenses, improve revenue, identify, and manage risks
  • Oversee recruitment and training of employees
  • Evaluate and improve, performance and productivity
  • Evaluate and improve financial performance
  • Review and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning, and submittal for capital expenditures
  • Researching and identifying growth opportunities
  • Generating reports and giving presentations
  • Coordinating branch activities
  • Prepare and present daily, weekly, and monthly reports for superiors
  • Ensure compliance with regulated legislation and acts
  • Customer satisfaction reports
  • Ensure all clients are services as per contractual requirements
  • Maintain high risk reporting for clients and ensure risks are fully identified and ensure appropriate procedures are in place to mitigate the risk
  • Develop and maintain training of subordinates, through formal training and direct mentoring
  • Ensure all major special projects / events are organised
  • Engage with current and potential clients to market and sell an end to end integrated solution
  • Ensure staff are booked accordingly, lines are opened within 24 hours and billing is raised
  • Complete fleet schedule, incl technology installed and site deployed, asset management
  • Complete firearms schedule, incl responsible managers and allocated staff utilising firearms, asset management
  • Ensure all monthly reports are verified and signed off per division. Monthly feedback to be provided at Manco

Competencies Required

  • Excellent presentation & Communication skills
  • Outstanding organizational
  • Negotiation and conflict management skills
  • Customer focus with continuous improvement skills.
  • Leading and management competencies
  • Providing Leadership
  • Investigating / Risk Assessment Skills
  • Strong analytical and critical thinking ability
  • Problem solving attitude
  • People Management skills
  • Structuring Tasks
  • Persuading and influencing
  • Creating Innovation and Adjusting to Change
  • Business acumen
  • Deadline Driven
  • Driving Success
  • Showing Resilience
**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics

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