Jobs

    Service Contract Engineer - Sandton, South Africa - Vestas

    Vestas
    Vestas Sandton, South Africa

    1 day ago

    Default job background
    Full time
    Description

    Contract Management department is a part of our Service Unit and is responsible for servicing all aftermarket customers with spare parts and services of the wind turbines as well as handling the service contracts in place. The service business is a key growth area of Vestas and has exciting targets to be achieved.

    Responsibilities:

    Develop and maintain relationships with existing customers; leverages relationship to ensure renewals of Service contracts

    Define common strategy in customer relationship management (together with Area Supervisor)

    Develop new business opportunities (value added services) and actively pursues recapture opportunities for lost accounts

    Prepare Time & Material quotations and ensure backlog increase with this type of sale

    Assist the commercial department in the negotiation of new Service Contracts, amendments and service quotations (from the beginning of the process)

    Assist with answering contractual questions from Customers, Sales Department and Area Supervisors

    Deal with technical open cases resolution process (Proactive communication, regular meetings, close collaboration with Product Support Dpt., etc.)

    Control project Bonus and Penalties (incentive; variable price)

    Prepare the Monthly Windfarms Reports for the customer and upload them to the customer portal

    Invoice all customers and ensure updated billing plan in the ERP system

    Qualifications:

    Engineer or Business Administration graduate

    Contract management

    Language skills: English fluent

    Electrical, Renewables, mechanical knowledge will be considered

    Wind turbine, Energy or Aircraft industry experience will be considered

    Competencies:

    Team worker, Cooperative and Collaborative (very important)

    Leadership

    High degree of flexibility

    Problem solving-oriented

    Customer and business oriented

    Contract management skills

    Negotiation

    Attention to detail

    Willingness to learn

    What We Offer

    We offer an exciting job in a global, international environment. You'll be working in a fast growing team which is at the forefront of growth within the wind energy sector. We put the emphasis on developing both personal and professional skills. In return, we expect you to work efficiently to achieve results

    DEIB Statement
    At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

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