Facilities Manager - Sandton, South Africa - Excellerate JHI

Description

Job Purpose:

The Facilities Manager supervises the daily execution of account level technical services opportunities to expand contract scope. Oversees JHI employees and vendor relationships.


Core Duties:

Client Contract Management

• Establish clearly defined and measurable service output to meet client business needs.
• Monitor service delivery to client via customer satisfaction survey, audits, supplier evaluations, feedback from property standards and client evaluations.
• Maintain standards of service against JHI business process & SLA.

Manage Staff

• Develop and cross train staff to create a multiskilled resource base.
• Manage individual performance productivity, efficiency through setting objectives, counseling and ensuring ongoing development.
• Maintain work performance and standards of conduct in line with policy and legislation, taking corrective and/or disciplinary action as necessary.
• Monitor performance output of supplier's staff against formal contract and Service Level Agreement (SLA's) taking relevant/corrective action to resolve any delivery inefficiencies.
• Maintenance of staff discipline
• Training plans approved
• Code of conduct upheld
• Improvement plans in place

Security Management

• Ensure compliance with client and JHI security standards
• Monitor security systems and procedures

Manage financial performance

• Monitor contract performance against budgets.
• Establish ongoing budget requirement capable of supporting both client and JHI's business objectives.
• Develop suitable initiatives capable of ensuring client savings and JHI profits.
• Track expenses against forecasts / budget
• Identify and inform of potential expense exposure
• Identify and implement potential savings.
• Comply with procurement standards
• Effective inventory control

Maintenance Systems

• Manage PPM (preventative planned maintenance) for site equipment
• Ensure adherence to PPM standards
• Ensure compliance to Regulatory requirements

Health and Safety

• Establish & maintain awareness of both JHI and client Health & Safety policies, procedures & legislation.
• Working knowledge of the Occupational Safety and Health Act to ensure that working practices comply with the legislation.
• Identify and inform to potential exposure on safety and environmental act.

Manage site technical services

Supply / Control / Maintain / Manage non - production related site equipment which can include

Steam

Compressed Air

Municipal and borehole water

HVAC and Refrigeration

Site assets, building and Grounds

Electrical equipment

Electricity and Generators

Handling equipment/hoists

Dock levelers

Waste water and effluent

Steam and condensate reticulation

Manage and Control 3rd Party suppliers

• Catering
• Cleaning
• Security
• Ensure 3rd Party Suppliers comply with delivery requirements
• Supplier Performance measures completed

Projects

• Feasibility study
• Project plan (mechanical)
• Implementation of project plan
• Track expenses against the budget
• Technical support

Reporting

• Operations
• Finance
• EHS
• SLA

Education

• Essential_

Minimum Grade 1- Desirable_
Facilities Management Related Qualification


Skills

• Computer & MS Office Proficiency
• English speaking, and ability to read and write in English.
• Communication excellence (Internal & External)
• Strong interpersonal, leadership and people management skills
• Accounting and finance skills

Experience

• 3 5 years in a maintenance or facilities management role
• 3rd Party supplier management
• PPM Maintenance / Engineering
• Strategic management and planning
• Corporate EHS strategy, standards and requirements
• Security

standards

• ISO 900 maintenance of buildings

- critical equipment supporting infrastructure e.g. diesel generators, UPS's etc.