Alarm Service Technician - Johannesburg, South Africa - Fidelity Services Group
Description
POSITION:
Service Technician - Bryanston
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Valid driver's license essential
- Must be PSIRA registered (Grade C)
- Knowledge of Listener advantageous
- Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
QUALIFICATIONS & EXPERIENCE:
- Matric
- Minimum 4 years' experience as an alarm technician
- Previous programming, wiring, installations and faultfinding experience
MAIN PURPOSE OF JOB:
Service and maintain alarm systems for domestic, commercial and industrial sectors.
A Technician at this level is suitably qualified and experienced (to the Company's standard) to install & maintain domestic, commercial and special project ADVANCED alarm systems, as well as ADVANCED CCTV, Intercom, and Access Control systems.
He/she can perform on-site programming and testing of such systems and perform advanced fault finding.He/she can also install radio, telephone, GSM & IP communication devices as well as perform integration of these various systems.
This individual has a higher level of Computer literacy & skill and has the ability to act in a supervisory role.
DUTIES
- Conduct service calls / maintenance and repairs of alarms
- Program alarm panels
- Complete handovers and quotations
- Complete invoices and job cards after every service call
- Complete links up for new clients
- Reprogrammed alarm systems when the current alarm was part of a takeover
- Complete small installations as and when required
- Treat all clients with respect
- Always ensure neatness and in full uniform
- Assist with any problems or complaints
- Ensure the vehicle assigned to you is roadworthy and clean
- Check and inspect the vehicle thoroughly before leaving the office/hub
- Complete daily drive sheets
- Complete job reports and technical invoices
- Quote clients on upgrades
- Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager
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